Project Manager (Business Transformation)

Project Manager (Business Transformation)

Location: Oldham (Hybrid 37 hours per week)
Salary: 54550
Contract: Permanent
Reporting to: Head of Project Management

Improving lives in Oldham

First Choice Homes Oldham is looking for an experienced Project Manager (Business Transformation) to join our growing PMO and help deliver major change across our organisation.

This is an exciting opportunity for a proven Project Manager who has successfully led business transformation systems implementation and service improvement projects in a complex organisation.

You will lead high-impact projects that improve services for customers modernise internal processes and help shape the future of FCHO.

This is not a construction or purely technical IT delivery role. We are looking for someone with experience delivering organisational change cross-functional transformation and business improvement.

What youll be working on

Our portfolio includes projects such as:

• CRM implementation
• Finance system implementation
• Preparing for Awaabs Law and regulatory changes
• Customer experience improvement projects
• Service redesign
• Process automation and efficiency improvements
• Digital and systems change initiatives

The impact youll make

As Project Manager you will lead strategic projects from conception through to implementation and handover ensuring they are delivered on time within budget and with clear business benefits.

You will:

• Lead end-to-end business transformation projects across multiple departments
• Build strong relationships with stakeholders across the organisation
• Manage project plans budgets risks issues and dependencies
• Chair workshops governance meetings and progress reviews
• Work closely with ICT and business teams to define requirements and solutions
• Support testing communications training and business readiness
• Ensure successful implementation and transition into business as usual
• Capture lessons learned and promote continuous improvement
• Help strengthen FCHOs Project Delivery Framework and PMO standards

What were looking for

Youll be an experienced and credible Project Manager who can operate confidently in a fast-paced environment and influence at all levels.

Essential experience

Proven experience delivering business transformation or change projects
Experience implementing systems such as CRM finance workflow or case management platforms
Experience redesigning business processes or services
Strong stakeholder management and communication skills
Experience managing governance RAID logs reporting and budgets
Ability to work across technical and non-technical teams
Track record of delivering multiple concurrent projects in a complex environment

Desirable

Housing sector experience
Public sector or regulated environment experience
Knowledge of customer services complaints or repairs operations
Project Management qualification

Why join FCHO

First Choice Homes Oldham (FCHO) is a housing association providing safe affordable and high-quality homes across Oldham and the surrounding areas. We own and manage over 11500 properties and have the highest regulatory (G1/V1) governance rating. Every day were proud to make a real difference in our communities.

Our work is guided by our Corporate Plan focused on quality homes excellent services and strong communities. We care deeply about our customers colleagues and communities and are committed to improving lives across Oldham.

Whats in it for you

54550 salary
Hybrid working
30 days annual leave plus bank holidays
Option to buy additional leave
Up to 10% employer pension contribution
Healthcare cash plan
Private medical insurance
Employee Assistance Programme
Retail discounts and wellbeing benefits
Enhanced family leave and sick pay
On-site café and wellbeing room
Career development opportunities

Interested

If you are an experienced Project Manager we would love to hear from you. Please apply by 22/04/2026.

Please note we reserve the right to close this vacancy early should we receive a high volume of applications.

Inclusion and accessibility

We are committed to building an organisation thatrepresentsa variety of backgrounds perspectivesskills andare proud to be an equal opportunity workplace. As an equalopportunitiesemployer FCHO is committed to the equal treatment of all current and prospective colleagues and does not condone discriminationon the basis ofage disability sex sexual orientation pregnancy and maternity race or ethnicity religion or belief gender identity or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join us.

We care that you havea great experiencewith us at FCHO and if you need us to make any reasonable adjustments to make your experience smoother please let us know andwelldo all we can.