Accountancy Practice Administrator

TPF Recruitment is recruiting on behalf of a well-established independent accountancy practice based in Ashford Kent. The firm is known for providing high-quality accounting tax and advisory services to a diverse client base and is looking to strengthen its administrative team with a highly organised and proactive Administrator.

This is an excellent opportunity for someone with experience in an accountancy or tax practice environment who enjoys a varied administrative role and being at the heart of a professional office.

The Role

As an Administrator you will play a key role in supporting the smooth running of the office and ensuring excellent service for clients. The position involves a wide range of administrative responsibilities across client onboarding office operations and internal processes.

Key Responsibilities

Front of House & Communication

• Handling all incoming calls
  

• Answering calls directing enquiries taking messages and actioning where appropriate
  

• Meeting and greeting clients
  

• Notifying security arranging refreshments and resetting the boardroom after meetings
  

Post Management

• Managing all incoming and outgoing post
  

Client Onboarding

• Supporting the onboarding of new clients
  

• Updating and maintaining the firms CRM system
  

• Producing basic reporting for internal self-audit and management meetings
  

Client Records

• Managing the transfer of records
  

• Handling professional clearance processes
  

• Maintaining accurate client records
  

Mailbox Management

• Co-managing three shared mailboxes
  

Administrative Processes

• Assisting with maintaining and updating internal administrative processes
  

No Longer Acting (NLA)

• Following and administering the NLA process
  

Office Housekeeping

• Managing stationery and office groceries
  

• Reporting building issues to the landlord
  

• Liaising with the cleaning company
  

Team & Office Support

• Assisting with organising staff meetings and events
  

• Supporting ad-hoc projects and requests from the Senior Management Team
  

Requirements

Role Requirements

• 23 years experience within an accountancy or tax practice
  

• Knowledge of Company Secretarial (CoSec) processes is advantageous
  

• Strong organisational and administrative experience
  

• Comfortable working in a fully office-based environment
  

Benefits

Key Attributes

The successful candidate will be:

• Articulate with strong written and verbal communication skills
  

• Highly organised with excellent attention to detail
  

• Able to manage multiple tasks effectively
  

• Confident and capable of working independently
  

• A proactive problem solver
  

• Calm and composed under pressure
  

• Proficient in Microsoft Word and Excel (intermediate level)
  

• Knowledge of PowerPoint would be beneficial