HR Duty Manager Retail

About the Role

This is an exciting opportunity for HR professional who enjoys being close to people operations and the day-to-day running of a busy environment.

This is not a desk-based HR role youll be out on the shop floor working directly with managers and teams supporting real-time people challenges and helping to create a positive high-performing workplace.

Youll play a key role in supporting store leadership developing colleagues and ensuring HR best practice is embedded across all areas of the business.

What Youll Be Doing

• Acting as a go-to HR partner on-site supporting managers and colleagues with day-to-day people matters
  
• Coaching and supporting team leaders to get the best from their teams
  
• Playing an active role in recruitment onboarding and training
  
• Supporting performance management including handling absence disciplinaries and grievances
  
• Helping to build a strong team culture and engagement through communication and initiatives
  
• Monitoring key HR metrics (e.g. attendance training completion) and taking action where needed
  
• Supporting workforce planning scheduling and labour efficiency
  
• Ensuring compliance with employment legislation and internal policies
  
• Getting involved in store operations when required including opening/closing and floor support
  

• Whats on offer:
  
  
  
  • Salary up to 48k
    
  • Performance related Bonus
    
  • Store discount
    
  • Comprehensive training and development programmes
    
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What Makes This Role Different

• Highly hands-on and people-facing youll be out with teams not just behind a desk
  
• A mix of HR and operational exposure giving you a well-rounded experience
  
• Real opportunity to influence culture engagement and performance
  
• Fast-paced environment where no two days are the same
  
• Strong development pathway for someone looking to grow their HR career
  

What Were Looking For

• 13 years experience in HR or a people-focused role
  
• A relevant qualification in HR Business or similar (or working towards one)
  
• Strong communication skills and confidence dealing with people at all levels
  
• A proactive energetic approach someone who enjoys being on the ground and involved
  
• Ability to coach support and challenge managers when needed
  
• Organised with good attention to detail
  
• Comfortable working in a fast-paced changing environment
  

Nice to Have

• Experience in retail hospitality or another fast-moving environment
  
• Exposure to employee relations (disciplinary grievance absence management)
  
• HR qualification (e.g. CIPD or equivalent)