Administration Services Officer
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Job Location:
Yearly Salary:
Posted on:
6 days ago
Vacancies:
1 Vacancy
Job Summary
ATCO Gas is looking for an Administration Services Officer who thrives in a fastpaced team environment and brings calm precision and confidence to everything they do.
If delivering exceptional service anticipating issues before they arise and collaborating closely with others energises you read on.
This isnt a typical Customer Support role. Its an opportunity to be a valued team member within a dynamic multifunctional group that plays a critical role in keeping the energy market moving.
To provide highquality service support while driving continuous improvement.
Youll build strong trusted relationships with key stakeholders and help ensure the Market Services function operates efficiently and effectively.
- Building and maintaining positive professional relationships with retailers and internal stakeholders.
- Managing customer metering data enquiries and delivering customer service that feels seamless supportive and reliable.
- Supporting daily metering data activities to keep operations running smoothly.
- Contributing to ad hoc projects and tasks to enhance customer service delivery.
- Investigating data anomalies with a keen eye for detail and resolving issues accurately and on time.
- Delivering high-quality outcomes with collaboration transparency and open communication
You naturally elevate those around you and contribute positively to team capability. You enjoy working with detail but remain calm and clearheaded under pressure. Approachable organised and proactive you know how to keep tasks moving while maintaining strong relationships.
Preferred experience includes:
- Exposure to and working knowledge of customer billing and metering systems.
- Strong Microsoft Office skills.
- An analytical mindset with exceptional attention to detail.
- Confident written and verbal communication skills.
- A collaborative customerfirst approach.
- Proven ability to manage multiple priorities in a busy environment.
- Experience with SAP and geographical mapping systems is highly regarded.
What We Offer
- Free onsite parking (Jandakot)
- Salary Sacrifice options
- Referral Program
- Employee Share Purchase Plan
- Access to corporate discounts including health insurance banking and fitness clubs.
- Access to ATCOs Employee Assistance Program
ATCO fosters an inclusive workplace culture where everyone is treated fairly and respectfully. We are an Equal Opportunity employer and encourage applications from all peoples.
Required Experience:
Unclear Seniority
About Company
ATCO Canada provides prefabricated building solutions—mobile offices, classrooms, camp services, and workforce accommodations across the country.
