Trainer (Cebu)

Job Summary:

We are looking for a Trainer to facilitate engaging and effective training sessions that enhance employee skills performance and productivity. The Trainer will be responsible for delivering structured training programs coaching employees and ensuring a smooth learning experience. The ideal candidate is an excellent communicator with experience in delivering training in a corporate or customer service environment.

Key Responsibilities:

• Conduct training sessions for new hires upskilling programs and refresher courses.
  

• Deliver engaging and interactive training using various formats including instructor-led sessions e-learning and workshops.
  

• Assess learners progress and provide constructive feedback to improve performance.
  

• Collaborate with the Training & Quality Manager to update and improve training materials.
  

• Maintain training records and track employee progress.
  

• Support employees with coaching and on-the-job training as needed.
  

• Ensure training aligns with company goals industry standards and best practices.
  

• Gather feedback from trainees and stakeholders to enhance training effectiveness.
  

Requirements

• Proven experience as a Trainer Learning Facilitator or in a similar role.
  

• Strong communication presentation and interpersonal skills.
  

• Ability to engage learners and adapt training techniques to different learning styles.
  

• Experience in industry-specific knowledge if applicable is a plus.
  

• Proficiency in training tools Learning Management Systems (LMS) and virtual training platforms.
  

• Strong organizational skills and attention to detail.
  

• Full-time position with occasional overtime during peak seasons.
  
• Must be willing to work onsite in Makati City or BGC Taguig City
  
• Must be willing to work in a rotating shift
  

• Opportunity to contribute to a growing companys training and development initiatives.
  

• A supportive and dynamic work environment that values professional growth.