Personal Lines Associate Client Representative Wolpert
Worcester, MA - USA
Job Summary
Job Description
Personal Lines Associate Client Representative
Job Summary
Seeking a motivated and detail-oriented Personal Lines Associate Client Representative to join a growing team. This role is an excellent opportunity for individuals looking to build a career in the insurance industry. You will play a key role in supporting the Client Managers and Advisors by ensuring accurate account management and delivering exceptional service to the clients.
Compensation Package
- Salary Range: $37000 - $46000 annually
- Competitive benefits package 401(k) paid time off professional development opportunities etc.
Responsibilities
- Set up and maintain accurate account details contacts and policy information in EPIC
- Process renewals endorsements acknowledgments cancellations and proofs of insurance
- Attach organize and name documents in EPIC
- Initiate endorsements proofs of insurance and invoices
- Generate standard communications to clients and carriers using templates and system-generated letters/forms
- Create activities in EPIC and assign them to applicable team members
- Pull items such as MVR CLUES Risk Meters RCE etc. as needed
- Check policies and endorsements against requests and complete checklists
- Perform document maintenance and retrieval tasks
- Support other responsibilities as applicable
Qualifications/Requirements
Education and Experience:
- 0-2 years of experience in Personal Property and Casualty insurance
- Licensed or ability to obtain a state Property & Casualty insurance license within a specified timeframe
Skills and Competencies:
- Proficiency in Microsoft Office Suite (Excel Word etc.)
- Ability to learn and understand insurance coverage fundamentals
- Strong written oral and interpersonal communication skills
- Detail-oriented with the ability to follow established workflows and processes
- Dedicated to meeting the expectations of co-workers and clients
- Strong problem-solving skills and ability to work collaboratively
- Ability to prioritize tasks and manage workflow effectively
Preferred Experience:
- Familiarity with EPIC software is a plus
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Required Experience:
IC
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