Salesforce Developer

Halvik is seeking a versatile Salesforce Developer to join Team 3 (CRM Cross-Program & Services) in support of the National Telecommunications and Information Administration (NTIA) Grants Portal (NGP). The NGP is a Salesforce-based platform that administers $48.2 billion in federal broadband grants under the Infrastructure Investment and Jobs Act (IIJA) including BEAD ($42.45B) Digital Equity Middle Mile and Tribal Broadband Connectivity programs.

This is a flex role supporting custom development across CRM operations cross-program features Help Desk surge capacity and backlog overflow. The developer will work within an Agile/SAFe framework across 16 sprints per year contributing story points while supporting the teams broad portfolio of Salesforce CRM reporting/dashboards OmniStudio configurations and Marketing Cloud integrations.

Core Responsibilities

• Custom Development: Build and maintain custom Apex classes triggers Lightning Web Components (LWC) and OmniStudio configurations for CRM cross-program reporting and grantee-facing features on Experience Cloud.
• Flex/Surge Support: Provide overflow development capacity for Teams 1 2 and 4 during sprint surges priority escalations and Help Desk Tier 2 technical issue resolution.
• CRM & Marketing Cloud: Support CRM customization including account management stakeholder engagement tracking and Marketing Cloud connector configurations for bulk email and targeted communications.
• Reporting & Dashboards: Develop and maintain reports dashboards and report types for NTIA program officers and Federal Program Officer workspace views.
• Agile Participation: Participate in sprint planning daily stand-ups sprint reviews and retrospectives within the SAFe Scrum of Scrums framework. Contribute an estimated 15 story points per sprint (240 annually).
• Section 508 Compliance: Ensure all developed components meet Section 508/WCAG accessibility standards for federal grantee-facing portal content.
• Code Quality: Write unit tests (minimum 85% code coverage) participate in peer code reviews and adhere to Salesforce governor limits and platform best practices.

Halviks pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job education experience knowledge skills and abilities as well as internal equity alignment with market data applicable bargaining agreement (if any) or other law.

Required Experience:

IC