Workflow-Underwriting (Hybrid)
Otsego County, NY - USA
Job Summary
Workflow assists in the analysis of workflow efficiencies for the underwriting department.
Duties & Responsibilities:
- Assist in compiling and preparing reports graphs and charts that measure and illustrate work flow trends and key performance indicators.
- Retrieve data from various internal and external sources and verify accuracy in preparation for analysis.
- Run daily workflow counts.
- Monthly rules audit of all automatic transactions.
- Monitor queues for error and functionality.
- Run reports for underwriting including loss reports coupler and quality assurance.
- Assist in workflow program audits.
- DMV reporting and monitoring.
- Assist in the analysis of identifying best practices creating efficiency opportunities.
- Run reports of other divisions requesting underwriting data.
- Write workflow program request.
- Create and preform presentations to underwriting on workflow results.
- Assist with divisional priorities.
- Assist in the maintenance of underwriting vendor database to add or update changes to vendor costs contracts and correspondence.
- Answer questions on workflow processes within Underwriting and other departments.
- Other duties as assigned.
Requirements:
- High School Diploma
- 2 years of business experience
Skills & Qualifications:
- Thorough working knowledge of rating workflow processes and PACE.
- Basic knowledge of all transactions for all personal lines of business.
- Organizational time management multi-tasking and problem solving.
- Good written oral and listening communication skills.
- Good presentation skills.
- Professional approach to working independently or within a team.
Market Range: 5 / 37.5 hours per week / 2 days in office
Salary: $42080-$65457
Accepting applications through: 5/7/26
About Company
New York Central Mutual Fire Insurance, or NYCM to its friends and policyholders, sells property/casualty insurance in upstate New York. With offices in Amsterdam, Buffalo, Edmeston, and Sherburne, the company specializes in personal auto coverage but also offers homeowners and umbrel ... View more