Senior Design Specialist | Garden City

Senior Design Specialist Garden CityClient Experience & Studio Leadership (NonManagement)Ethan Allen Retail Inc. Garden City NY (Long Island)Lead the client experience behind one of Ethan Allens topperforming Design Garden City Design Center is the Long Island Ethan Allen flagship location supported by a highly tenured team of professional Interior Design Consultants and over 50 years of service to the community. We are seeking a specialist to fill the Senior Design Coordinator role which plays a pivotal leadershipthroughinfluence rolesupporting designers elevating the client journey and ensuring operational excellence in a luxury design is not a management position but it does require leadership experience confidence and the ability to guide influence and support others in a fastpaced highperformance YOULL LOVE THIS ROLELeadership impact without direct people managementHigh visibility and partnership with an elite design teamStrong earning potential with base pay plus monthly bonusA respected longterm career role within a premier luxury brandCreative clientfacing work balanced with operational ownershipWHAT YOULL DOClient Experience & Sales SupportServe as a polished confident first point of contact for design clientsEducate clients on Ethan Allens complimentary design services and introduce them to Design Consultants through warm handoffs and scheduled appointmentsSupport designers with proposals presentations quotes and order placementMaintain proactive client communication regarding appointments order status and followthroughDesign Team Leadership & SupportAct as a senior support partner to a team of 8 Interior Design ConsultantsLead or assist with daily business huddles and weekly training meetingsServe as a resource for best practices workflow consistency and client escalation resolutionStay current on design trends materials and color to support relevant design solutionsOperations & Order ManagementGenerate proposals and purchase orders using the pointofsale systemReview and monitor open order reports workroom logs and backorder updatesCoordinate service matters between the Design Center and Retail Service CenterProcess returns cancellations and transaction adjustments as neededShowroom & Visual StandardsSupport visual merchandising standards throughout the showroom and design studiosAssist with inventory receiving tagging replenishment and quarterly cycle countsEnsure design studios and client areas reflect a luxurylevel presentationAdministrative & Financial SupportProcess cash transactions deposits endofday reporting and blind cash balancingMaintain CRM records project logs and reference materialsAssist with clerical and documentation support as neededTHIS ROLE IS A GREAT FIT IF YOU:Enjoy leading through collaboration rather than direct authorityAre highly organized and thrive in multiproject environmentsTake pride in delivering elevated customer experiencesBring confidence polish and professionalism to client interactionsWant strong earning potential without carrying a personal sales quotaQUALIFICATIONS5 years of experience in luxury retail design support client services hospitality or salesdriven environmentsProven leadership experience (formal or informal)Strong organizational communication and interpersonal skillsProfessional stylish appearance and positive solutionsoriented mindsetAbility to work a 40-hour retail schedule which will include weekends and holidays as needed. Valid drivers license or approved alternative transportationCOMPENSATION HIGHLIGHTSSenior Coordinator Base pay: $20-25 per hour (paid biweekly)Bonus opportunity tied to showroom performance (paid monthly)Typical annualized earnings range (base pay monthly bonus): $65000 $95000BENEFITSEthan Allen offers a comprehensive benefits package designed to support your health financial wellbeing and worklife balance including:401(k) with employer contributionsMultiple medical plans with prescription coverageHealth Savings Account with employer contributionsDental and vision plansLife and disability insurancePaid Time OffEmployee Purchase ProgramCommuter benefitsEmployee Assistance ProgramOptional voluntary insurance offeringsAPPLYApply online or email your resume and cover letter directly to:Gina Earley Hiring our Garden City team: Experience:

Senior IC