Office Manager

Casals Realtors The Mercy Lugo-Struthers Team

The Mercy Lugo-Struthers Team at Casals Realtors is a high-performance real estate team built on discipline accountability and exceptional client service. Our mission is to empower driven real estate professionals with the systems leadership and operational excellence they need to succeed.

We are seeking a Part-Time Office Manager who will play a critical role in the financial health operational structure and culture of our organization.

This is not a clerical role. The Office Manager serves as an integral member of the leadership team ensuring our office runs efficiently financials are managed responsibly and our agents and staff have the structure and support they need to perform at a high level.

The right candidate is financially savvy highly organized detail-oriented and comfortable managing multiple operational systems simultaneously. They are someone who takes pride in creating structure maintaining financial clarity and supporting a growing organization.

Financial Management & P&L Oversight

• Maintain and manage the office Profit & Loss reporting
• Develop and track financial performance against operational budgets
• Provide financial analysis and recommendations to leadership
• Monitor expenses to ensure alignment with profitability targets
• Assist leadership with forecasting budgeting and financial planning

Accounting & QuickBooks Management

• Manage all financial activity through QuickBooks
• Process and track vendor payments invoices and reimbursements
• Reconcile accounts and maintain organized financial records
• Ensure accurate financial documentation for reporting and tax purposes
• Work closely with external accountants or bookkeepers when necessary

Commission & Financial Disbursement

• Calculate and process agent commission disbursements
• Ensure commission payouts follow brokerage policies and agreements
• Maintain accurate records of all transaction-related financial distributions
• Coordinate with the transaction coordination team when necessary

Vendor & Office Operations Management

• Manage relationships with all office vendors and service providers
• Oversee vendor contracts renewals and payment schedules
• Ensure office systems subscriptions and services remain operational
• Identify opportunities to improve operational efficiency and cost management

Office Policies & Operational Structure

• Develop implement and reinforce office operational procedures and policies
• Help maintain a structured and professional work environment
• Support leadership in creating operational systems that allow agents to perform at a high level

Human Resources Support

• Manage HR administration for salaried team members
• Oversee payroll coordination and tax payments
• Maintain employee records and documentation
• Work directly with an HR contractor or external HR provider when applicable
• Support hiring onboarding and compliance processes

Leadership & Team Support

• Serve as a trusted operational partner to leadership
• Help ensure the office runs smoothly agents are supported and systems are functioning efficiently
• Identify areas where processes can be improved or streamlined
• Support a culture of accountability professionalism and team success

• Has experience managing office financials and operational systems
• Is highly proficient with QuickBooks
• Is comfortable analyzing financial reports and P&L statements
• Is detail-oriented organized and highly accountable
• Has strong problem-solving and decision-making skills
• Communicates professionally and confidently with leadership and staff
• Thrives in a high-performance fast-paced environment
• Understands the importance of structure financial discipline and operational clarity
• Experience in real estate property management or a commission-based industry is a strong plus

Required Experience:

IC