Chief of Staff to the COO

Chief of Staff to the COO

Location: Boston MA (Hybrid 2 days per week in office)

About Us

Clasp is a mission-driven venture-backed startup transforming access to education and career pathwaysstarting with the healthcare workforce. By enabling employers to invest in future talent where it matters mosteasing overwhelming student debtour platform creates lasting bonds between employers and employees. We believe that when employers have a stake in the cost of education we can create a more sustainable equitable and skilled workforce.

Fresh off our Series B were entering our next phase of growth. Clasp is a Forbes Fintech 50 company a SHRM portfolio company and has been named by Business Insider as one of the Top 14 Healthcare Startups to Watch in 2026 and one of the 43 Startups to Bet Your Career On in 2025.

Were not just building a fintech productwere driving economic mobility. If youre excited to build grow and make a real impact join us.

What We Need

We are seeking a wildly trustworthy analytical and proactive Chief of Staff to serve as a force multiplier for our COO. This is not an administrative role; it is a strategic partnership. You will be the control tower keeping the COO focused and the team aligned on our most critical business outcomes.

The ideal candidate thrives in ambiguity and is an expert at measuring what matters. You are someone who can turn raw data into simple executive-level insights and maintain the operational rigor required to scale a high-growth startup.

What Youll Do

• KPI & OKR Management: Establish and manage the systems for tracking Key Performance Indicators (KPIs) and Key Results (KRs) with absolute rigor and consistency.

• Operational Cadence: Facilitate executive and team meetings ensuring agendas are clear time is optimized and information flows seamlessly across departments.

• Special Projects & Analysis: Lead high-stakes analytical assignments ranging from pricing strategy pressure tests to market research and financial analytics.

• Executive Support & Insights: Translate complex data sets into polished presentations and concise bulleted insights for client-facing and all-hands decks.

• Strategic Accountability: Act as a trusted partner to the COO identifying blind spots and providing tough honest feedback to ensure leadership remains effective.

• Information Flow: Proactively identify and implement tools and processes to bridge communication gaps between cross-functional teams.

• Own Meeting Coordination and Follow-Ups: Pair with the COO to support meeting scheduling and logistics and to scale streamline and accelerate meeting follow-ups on his behalf.

What Youll Need

• Experience: 4 years of experience in management consulting investment banking private equity or a high-growth and/or scaled Business Operations role where extreme detail orientation and organizational skills are key.

• Analytical Mastery: Expert-level proficiency in Excel (the COOs love language) with the ability to build trusted insight-driven models. Power user and veracious consumer of agentic AI tools to scale own and team efficiency.

• Exceptional Written and Verbal Communication: Ability to take complex information and distill it into simple executive-level narratives for PowerPoint or email. Ability to speak clearly concisely and persuasively in all settings.

• Elite Organizational & Prioritization Skills: An ability to keep track of dozens of follow-ups and many workstreams without dropping a ball.

• Quick Learner: Ability to listen attentively learn quickly and not make the same mistake twice.

• High Emotional Intelligence: A trained extrovert (i.e not necessarily an actual extrovert) who is comfortable navigating complexity and holding senior leaders accountable with professionalism and polish.

• Discretion: Demonstrated ability to handle the companys most sensitive and confidential information with 100% integrity.

• The Scrappy Mindset: A resourceful problem-solver who can move from high-level strategy to getting in the weeds of a project without missing a beat.

• Deep Curiosity and Desire to Learn & Grow FAST: This role is not a 9-5 not nearly! Youll love this role if you view this as an amazing opportunity to build something amazing with a view from the cockpit and an opportunity to learn stretch and grow. If youre doing it for prestige compensation or work-life balance this wont be a fit.

What We Give In Return

• Competitive cash and equity compensation

• Health benefits (health dental & vision)

• 401k matching

• Commuter benefits

• Flexible PTO policy

• Opportunities to grow and perform in a fast-paced environment alongside a stellar team.

Salary

The salary range for this position is competitive and will be commensurate with the candidates experience qualifications and industry knowledge ranging between $110000 to $135000 addition to the base salary we offer an attractive equity component as part of our compensation package providing an opportunity for eligible employees to share in the success and growth of our company. We are committed to offering competitive compensation and benefits packages to attract and retain top talent.

Closing

If you are a highly driven individual with a passion for technology and you thrive in a dynamic and fast-paced environment we want to hear from you! Join us in revolutionizing the workforce solution industry and making a meaningful impact on businesses worldwide. Apply now to be a part of our growing team!

We are committed to creating a diverse and inclusive workplace where all employees feel valued respected and empowered to contribute their unique perspectives and talents. Clasp is an equal opportunity employer and prohibits discrimination and harassment of any kind. We embrace diversity and are dedicated to providing equal employment opportunities to all individuals regardless of race color religion sex sexual orientation gender identity national origin age disability veteran status or any other characteristic protected by law.

Required Experience:

Senior IC