Clinical Equipment & Surgical Support Specialist

Job Summary:

The Clinical Equipment & Surgical Support Specialist is responsible for supporting the management maintenance and operational readiness of all clinical equipment across all locations.

This role serves as the execution partner to the In-Office Procedures & Surgical Technology Manager ensuring that equipment is properly tracked maintained and fully functional at all times while also supporting in-office procedures and new clinic launches.

This is a multi-location field-based role requiring strong organization accountability and attention to detail.

Job Duties and Responsibilities:

1. Equipment Inventory & Warranty Management

• Maintain a centralized up-to-date inventory of all clinical equipment across all locations including:
  • Equipment type and location
  • Purchase date
  • Warranty expiration
  • Last maintenance date
• Track all equipment sent for repair:
  • Date sent
  • Tracking number
  • Vendor
  • Estimated return date
• Proactively monitor:
  • Upcoming warranty expirations
  • Equipment performance trends
  • Replacement timelines

2. Preventative Maintenance Program

• Coordinate and execute annual and bi-annual maintenance schedules across all locations
• Schedule and attend maintenance visits with vendors and reps
• Ensure all equipment is serviced consistently and documented
• Maintain detailed maintenance logs for every piece of equipment

3. Clinical Equipment Oversight

Support oversight and functionality of all clinical equipment including but not limited to:

• Microscopes scopes otoscopes
• Audiology VNG and CT equipment
• Towers
• Autoclaves
• Exam chairs and physician swivel chairs

Responsibilities include:

• Routine inspections and performance checks
• Identifying and escalating issues early
• Coordinating repairs and replacements
• Ensuring all clinical rooms are fully functional and properly equipped

4. Procedure Support

• Assist with setup and breakdown of equipment for in-office procedures
• Ensure all required equipment is available functional and properly configured
• Troubleshoot equipment issues in real-time as needed
• Help standardize procedure room setup across all locations

5. New Location Support

• Partner with manager during new clinic openings
• Ensure all clinical equipment is:
  • Delivered installed and operational
  • Properly set up in each room
  • Fully functional prior to patient care
• Identify and help resolve any missing or incomplete equipment items

6. Standardization Across Locations

• Ensure consistency in equipment setup and functionality across all clinics
• Identify gaps or inconsistencies between locations
• Support implementation of standardized equipment protocols

7. Documentation & Accountability

• Maintain all records in a centralized accessible system
• Ensure accuracy and completeness of:
  • Equipment inventory
  • Maintenance logs
  • Repair tracking
• All activity must be documented

Qualifications and Experience:

To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are reflective of the knowledge skill and/or ability required.

• Surgical Technician background OR equivalent hands-on clinical equipment experience
• Strong organizational and tracking skills
• Ability to manage multiple locations and priorities
• Detail-oriented with strong follow-through
• Comfortable working independently in a field-based role
• Strong communication and coordination skills

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Individual will be required to:

• Stand for long periods at a time.
• Use hands and fingers in repetitive motions daily.
• Ability to lift push pull up to 20 lbs. periodically.
• Regular travel across all clinic locations
• On-site presence required for:
  • Maintenance visits
  • Equipment audits
  • New clinic openings
  • High-priority issues
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.