Officer, Bookkeeping & Operations
Share
Job Location:
Monthly Salary:
Posted on:
4 days ago
Vacancies:
1 Vacancy
Job Summary
Title:National Officer Bookkeeping & Operations
Reports to:Director Finance & Operations
Salary Range:Hiring range $60700 - $68500 annuallycommensuratewith experience and skills
Position type:Full-Time/1 year contract
Location:Open to anywhere in Canada. Toronto/GTA preferred
Open:April 7 2026
Closing:April 21 2026
Expected start date:Mid-May2026 - this is our ideal date we are flexible!
Vacancy Status:We are actively hiring to fill 1 current vacancy for this role.
About Us:
YWCA Canada is a leading voice for women girls Two-Spiritand gender diverse people.
For 150 yearswevebeen at the forefront of a movement: to end gender-based violence build affordable housing and advocate for workplace equity. We work to advance gender equity by responding to urgent needs in communities through national advocacy and grassroots initiatives.
Local YWCAs invest over $258 million annually to support over 330000 individuals across the nation. Today we engage young leaders diverse communities and corporate partners to achieve our vision of a safe andequitableCanada for all.
About the role
Reporting to the Director Finance & Operations theOfficer Bookkeeping & Operationsis responsible forcore bookkeeping and finance support donor systems administration and essential operational and IT coordination. This role ensuresaccuratefinancial processing wellmaintaineddonor data and donation workflows and reliable internal systems and tools that support staff across a distributed organization.
A key focus of this role is the daytoday ownership of donor databases and donation processing as well as supporting system improvements and transitions as YWCA Canada evolves its fundraising and financial addition the role provides operational support related to organizational assets IT coordination with external service providers and the administration of internal tools and platforms.
This position is wellsuited to someone who is detailoriented systemsminded and comfortable working across finance technology and operation.
KEY RESPONSIBILITIES
Bookkeeping Responsibilities
- Maintainaccuratefinancial records in QuickBooks Online (QBO).
- Manage accounts payable and receivable including invoices reimbursements vendor payments and expense claims.
- Reconcile bank and credit card accountsand investigate discrepancies.
- Support monthend close activities including donation reconciliation and supporting documentation.
- Prepare routine financial summaries and reports for the DirectorFinance& Operations.
- Review and ensure the accuracy of financial information recorded in Float including credit card transactionsreceiptdocumentation coding and payment setup.
- Support audit processes bymaintainingorganized financial records and responding to audit requests.
Finance Support
- Administer T4A tracking includingmaintainingrecords for honorarium recipients and contractors.
- Support internal and external audit processes by providing operational systems and documentation support asrequired.
Operations Coordination
- Manage organizational assets (laptops monitors peripherals) including tracking lifecycle management procurement support and retirement.
- Act as the daytoday liaison with the external IT provider escalating issues coordinating repairs or replacements and ensuringtimelyresolution.
- Ensure staff technology is functional and appropriatelymaintained in collaboration with the Director Finance & Operations.
- Act as the primary administrator for organizational tools and subscriptions.
- Manage user access permissions and licence allocation and remove access during offboarding.
- Support subscription management renewals and vendor coordination including identifying opportunities for cost efficiencies.
Donation Support & Donor Administration
- Act as the primary administrator for donor databases and donation systems currentlyDonorPerfect ensuringaccurate complete andtimelyrecords.
- Own donation processing workflowsincluding depositing and recording donationsand reconciling donation data with finance records.
- Manage donation receipts and acknowledgements ensuringtimelyandaccurateissuance.
- Produce regular donation reports and support donation reconciliation in collaboration with Finance.
- Serve as the first point of contact for donor inquiries through responding to questions updating donor information and escalating issues asappropriate.
- Maintain strong documentation of donation and donor data processes to support continuity and system changes.
- Support the organizations transition to a new donor or CRM platform including data preparation validation testing documentation and coordination with internal and external stakeholders.
REQUIREMENTS
- 3 years of bookkeeping experience (A/P A/R reconciliations financial data entry). Experience in a charity is an asset.
- Strong communicationand interpersonal skills.
- Excellent organizational skills and attention to detail.
- Experience handling sensitive information with confidentiality.
- Ability to create andoptimizeadministrative and financial processes.
- Ability to handle sensitive information with confidentiality.
- Proficiencyin QuickBooks Online (QBO).
- Experience with Donation platform and/or CRM
- Proficiencyin Microsoft Office Suite especially Excel.
- First Aid certification is an asset (or willingness to obtain within three months).
- Experience with FloatPlooto or similar financial tools is considered an asset.
- Experience supporting system implementations or platform transitions including CRM finance or operational systems is an asset.
- Bilingual (French & English) is an asset.
Working at YWCA Canada
YWCA Canada is committed to creating an inclusive andequitableworkplace. We encourage applications from Black Indigenous and racialized people 2SLGBTQIA individuals people with disabilities and others with lived experience of marginalization.
Why work with us
- Impactful Work:Join a team dedicated to advancing equity and creating meaningful change for women girls Two-Spirit and gender-diverse people across Canada.
- Inclusive Culture:We celebrate diversity and foster a workplace where unique perspectives and lived experiences are valued and respected.
- Equitable pay:We offer a competitive salary that reflects your skills experience and contributions.
- Great Benefits:Enjoy benefits that prioritize your well-being and work-life balance:
- Health Benefits:Full benefits from day one for you and your dependents which include gender-affirming care and a supplemental $2000/year healthcare spending account and telehealth.
- Mental Health Support:Access to mental health professionals an Employee Assistance Program and Noojimo which offers mental health services to Indigenous staff.
- Time Off:4 weeks of vacation per year which increase after 3 years of service (to a maximum of 8 weeks) and 18 Wellness and Emergency days
- Holiday Closure and Summer Friday:Summer Fridays in July and August and a 1-week office closure between Christmas and New Year.
- Employer Matching Pension Plan:5% employer-matching pension after 3 months.
- Professional Development:A professional development stipend and in addition to other learning and growth opportunities.
- WFH Stipend:Internet and phone stipend and a one-time WFH setup stipend to support your remote or hybrid work.
- Parental leave top-up:Up to 90% top-up for15 weeksof maternity leave and35 weeksof parental leave.
- Flexibility:We understand the importance of flexibility in todays fast-paced we offer flexible work arrangements to accommodate your needs and preferences. Whether you prefer to work remotely or at the office or have some flexibility during your workday.
Application & Interview Process:
- Submit your resume on Humi and answer a few questions. Please note only applications via Humi will be considered unless related to an accommodation request.
- 30-minute call with HR (for selected candidates) over Teams to discuss your background YWCA Canada theroleand answer some of yourinitialquestions.
- 60-minute interview withthe National DirectorFinance & Operations and the National Manager Finance & Operations.
- Reference Check: We want to learn more about your teamwork and collaboration so we would like to contact a few individuals you have worked with in the ready to provide us with 2-3 professional references including 1 supervisor.
- Offer
At every step of the process we like to let candidates know if they will be moving forward or not. Candidates in the first step of the process should expect a response within 3 weeks. Candidates in the following steps can expect a reply within 2 weeks.
Some final things to note:
The successful candidate will be committed to working from an anti-oppression feminist perspective.
To uphold our commitment to equity and fairness we have implemented a non-negotiation policy for salaries and benefits. Negotiating compensation can perpetuate inequalities and biases leading to disparities in pay based on negotiation skills or personal circumstances. Byeliminatingnegotiation we ensure that all employees are treated with equity and have access to the same opportunities for compensation.
Our office is located in downtown Toronto. We are remote flexible which means that the team can choose if they work at the office or from home and is expected 4-5 times per year within Canada.
If you think youdonthave all the requirements you are passionate about the YWCA mission and think this is the right role for you wewant to hear from you! We encourage women from racialized and/or newcomer gender diverse non-binary and/or gender fluid 2SLGBTQIA First Nation Métis and Inuit immigrant refugee BIPOC and people living with disabilities to apply.
Accommodations
YWCA Canada is an equal opportunity employer committed to providing a workplace free from harassment and discrimination. We value diversity and inclusion and are committed to creating an inclusive and welcoming environment for all.
If you require accommodation at any stage of the application or interview process or want more information on our accommodation policies please contact HR at. We will work with you to meet your needsin a timely manner.
Required Experience:
Unclear Seniority
