Veteran & Military Services Student Ambassador

Position:Veteran & Military Services Student Ambassador

Department: Student Success & Engagement

Type of Position: Student employee

Exemption Status: Non-Exempt

Work Schedule Hours per week: Varies depending on department needs

Opportunity for hybrid schedule: No

Starting Salary Range: $15.34

Position Summary: The Veteran Services Student Ambassador supports JCCC by performing activities to assist students and prospective students to have a successful experience at JCCC. This position requires self-initiative persistence and the desire to serve others. Veteran Services Ambassadors serve as the front-line staff for the Veteran & Military Student Resource Center (VMSRC) as well as support all VMSRC programs and initiatives. Student Ambassadors are expected to lead uphold professionalism and a commitment to serving others.

Required Qualifications:

• Being a student at JCCC.

Preferred Qualifications:

• Veteran or military-connect student.
• Past or current participation in the PAVE program.

Position detailsinclude but are not limited to:

• Engagement & Outreach:
  • Serve as a Peer Advisor for Veterans Education (PAVE) peer advisor by completing outreach activities attending events and supporting new or transitioning students.
  • Promote and support JCSVA events.
  • Act as an approachable supportive contact for peers and assist in connecting them with appropriate campus resources.
  • Assist with Building Emergency protocols for moving people in the COM building during fire and tornado drills.
  • Be prepared to assist Building Emergency Leaders in case of emergency.
• Communication & Customer Service:
  • Greet visitors to the VMSRC in a professional and welcoming manner.
  • Check email Microsoft Teams and calendars upon arrival and during work shift.
  • Respond promptly and accurately to inquiries via phone email or Microsoft Teams.
  • Demonstrate strong interpersonal communication and active listening skills when assisting students staff and guests.
  • Maintain confidentiality in all interactions.
  • Communicate with SCOs and other VMSRC staff when arriving and leaving the office.
• School Certifying Official (SCO) Support & Projects:
  • Assist with preparation and organization of enrollment certification forms and documentation.
  • Complete SCO-assigned projects accurately and on time.
  • Help ensure certification packets are prepared in accordance with internal procedures and federal guidelines.
  • Monitor and contribute to task assignments in the SCO project chat (Microsoft Teams) ensuring timely completion and communication.
  • Assist with uploading certification packets to Imaging system.
• GI Bill & Military Tuition Assistance Support:
  • Gain and apply working knowledge of the GI Bill Military Tuition Assistance (TA) FAFSA and JCCC scholarship to educate students and prospective students about these funding options.
  • Actively seek opportunities to enhance knowledge of JCCC policies student support resources and military education benefits.
  • Assist students in understanding their benefits eligibility and guide them in completing applications as needed.
  • Escalate complex questions to supervisors when appropriate.
• Position Expectations & Personal Development:
  • Complete all onboarding and training requirements by due date(s).
  • Demonstrate leadership on campus and build strong relationships with fellow students staff and community partners.
  • Engage respectfully and professionally with all members of the campus community.
  • Attend weekly staff meetings to stay informed and contribute to team success.
  • Participate in staff training sessions and leadership development programs.
  • Complete daily office checklists and maintain a clean organized environment in shared spaces.
  • Follow attendance call-out guidelines dress code and JCCC Code of Conduct expectations.
  • Adhere to FERPA and confidentiality policies.
  • Respect office spaces and personal belongings.
  • Maintain an up-to-date LinkedIn profile to support professional development and networking.
• Other duties as assigned: Duties and responsibilities as required by business necessity may be updated at any time at the discretion of management.

To be considered for this position we will require an application resume and cover letter.

*Unofficial transcripts are required for all Adjunct faculty and Faculty positions.

Benefits Category

For Parttime partial is employees who have a more flexible schedule working less than 630 hours a year

• Tuition discount for JCCC courses
• More flexibility on scheduling
• Free access to the Gym on campus for all employees and dependents
• Discount to the Hiersteiner Child Development Center

About JCCC:

Established in 1969 Johnson County Community College is dedicated to transforming lives and strengthening communities through learning. Located in Overland Park Kansas JCCC has enjoyed a national reputation for educational excellence and student success for more than 50 years. Thats five decades dedicated to smaller class sizes more resources and a thriving campus culture not to mention our competitive tuition rates and extracurricular experiences that transcend the norm.

Mission: JCCC inspires learning to transform lives and strengthen communities.

Vision: JCCC will be an innovative leader in equitable student access learning and success.

Equal Employment Opportunity:

JCCC is an equal opportunity employer and equal access institution. JCCC does not discriminate on the basis of sex race color national origin ancestry disability age religion marital status parental status military status veteran status sexual orientation gender identity genetic information or other factors that cannot be lawfully considered in its programs and activities which includes employment and admissions in accordance with Titles VI and VII of the Civil Rights Act of 1964 the Equal Pay Act of 1963 the Age Discrimination in Employment Act of 1967 the Age Discrimination Act of 1975 Executive Order 11246 Title IX of the Education Amendments of 1972 Section 503 and 504 of the Rehabilitation Act of 1973 the Americans with Disabilities Act the Vietnam Era Veterans Readjustment Assistance Act the Jobs for Veterans Act of 2002 the Kansas Acts Against Discrimination and all other applicable civil rights and nondiscrimination laws.

Inquiries concerning JCCCs compliance with its nondiscrimination policies (including Title IX Title VI and Section 504 inquiries) may be referred to a Title IX Coordinator () or Director of Human Resources or the Dean of Students and Learner Engagement at Johnson County Community College 12345 College Blvd Overland Park KS 66210 ; or to Office for Civil Rights Kansas City Office U.S. Department of Education One Petticoat Lane 1010 Walnut Street Suite 320 Kansas City MO 64106 Telephone: Facsimile: Email to: .

Disclosure:

If you need any assistance throughout the search process please reach out to the . In accordance with the college policy finalists for this position will be subject to criminal background investigations. Individual hiring departments at JCCC may elect to administer pre-employment tests which are relevant to essential job functions as part of the applicant selection/hiring process. Many departments require those selected for hire to submit a certified transcript for all degrees obtained. For full consideration applicants are encouraged to apply prior to the review date listed in posting.

Duties and responsibilities as required by business necessity may be updated at any time at the discretion of management. Scheduling shift assignments and work location may be changed at any time as required by business necessity.Scheduling shift assignments and work location may be changed at any time as required by business necessity.

If you are an applicant requesting assistance or a reasonable accommodation in the application process please contact the Office of Human Resources at or email .