Are you an organized leader with a passion for customer service and team development ready to oversee daily operations in a fast-paced office environment
Join U.S. Water Culligan Group one of the largest Culligan franchisees in North America and work for a brand recognized worldwide for quality service and innovation.
This is your opportunity to step into an Office Manager role supporting daily operations across our Chantilly and Winchester locations. Youll work closely with service technicians drivers and office staff to keep everything running smoothly while delivering an exceptional customer experience.
We provide competitive compensation a great benefits package and ongoing training and development to help you succeed long-term.
WHAT WE OFFER
As a Culligan Office Manager youll have the opportunity to grow your leadership skills while making a direct impact on operations and team success.
Why Choose Culligan
- Big company with a small-company feel
- Commission & Monthly bonus opportunities
- Career growth and advancement opportunities
- Supportive team environment
Our Benefits Include:
- 401(k) plans with company match
- Company-paid portion of Medical Insurance; Dental & Vision Insurance Available
- Company-paid Life Insurance (optional buy-up available)
- Flexible Spending Programs
- Employee discounts
- Employee Assistance Program
- Referral program
- Paid Time Off
- Professional development assistance
REQUIREMENTS
We Are Looking for Candidates Who:
- Have strong leadership skills and experience supporting collaborating or managing a team
- Excel in customer service and know how to handle escalations with professionalism
- Are highly organized and able to manage multiple priorities at once
- Communicate clearly and effectively across office and field teams
- Are comfortable working in a fast-paced multi-location environment
- Can manage scheduling billing and operational workflows with accuracy
- Are dependable self-motivated and solutions-oriented
- Have strong computer skills (Microsoft Office; CRM experience a plus)
- Have experience working with service technicians drivers or field teams (preferred)
- Have 5 years of customer service or office experience
- Have 2 years in a leadership or supervisory role
- High school diploma or equivalent; business administration experience preferred
SCHEDULE
- 8-hour shift
- MondayFriday schedule
- In-person role (weekly time required in both Chantilly & Winchester locations)
PRIMARY JOB RESPONSIBILITIES (A Day in the Life)
In this key role you will oversee office operations and support both customer experience and field team execution by:
- Managing and coordinating service delivery and installation schedules
- Handling customer inquiries resolving issues and ensuring a high level of service
- Supporting sales efforts through scheduling coordination and administrative support
- Overseeing billing reporting and general office financial processes
- Managing collections and account follow-up activities
- Training supporting and guiding office staff
- Partnering with service technicians and drivers to ensure smooth daily operations
- Monitoring inventory reporting needs and coordinating with operations
- Ensuring compliance with company policies and operational procedures
- Participating in training and development to support continued growth
ABOUT US
U.S. Water Culligan Group is one of the largest Culligan franchisees in North America serving families and businesses with industry-leading water conditioning equipment across multiple locations.
Culligan is a global leader in water quality solutions with:
- 90 years of innovation and product excellence
- The Good Housekeeping Seal
- Consumer Digest Best Buy ratings
- The iconic Hey Culligan Man! recognition
- Industry-leading training service and support
This is your opportunity to lead within a respected organization support a strong team and build a long-term career in a growing industry.
Compensation: $58000.00 - $68000.00 per year
About Culligan
Great tasting water. Brighter future. Bigger job opportunities. Culligan is making a real difference in the lives of people all over the world by providing better cleaner water through our suite of innovative products and exceptional customer service. Join the Culligan team. Apply for a job now.
Culligan provides healthy delicious water for our customers in their homes offices businesses and industrial facilities around the world. Our complete line of water softeners water filtration systems commercial and industrial water treatment solutions drinking water systems whole-house filtration systems and bottled water delivery options set the standard in the water treatment industry.
This location is independently owned and operated. Your application will go directly to the owner and all hiring decisions will be made by the management of this location. All inquiries about employment at this location should be made directly to the location owner and not to Culligan Corporate.
Required Experience:
IC
Are you an organized leader with a passion for customer service and team development ready to oversee daily operations in a fast-paced office environment Join U.S. Water Culligan Group one of the largest Culligan franchisees in North America and work for a brand recognized worldwide for quality serv...
Are you an organized leader with a passion for customer service and team development ready to oversee daily operations in a fast-paced office environment
Join U.S. Water Culligan Group one of the largest Culligan franchisees in North America and work for a brand recognized worldwide for quality service and innovation.
This is your opportunity to step into an Office Manager role supporting daily operations across our Chantilly and Winchester locations. Youll work closely with service technicians drivers and office staff to keep everything running smoothly while delivering an exceptional customer experience.
We provide competitive compensation a great benefits package and ongoing training and development to help you succeed long-term.
WHAT WE OFFER
As a Culligan Office Manager youll have the opportunity to grow your leadership skills while making a direct impact on operations and team success.
Why Choose Culligan
- Big company with a small-company feel
- Commission & Monthly bonus opportunities
- Career growth and advancement opportunities
- Supportive team environment
Our Benefits Include:
- 401(k) plans with company match
- Company-paid portion of Medical Insurance; Dental & Vision Insurance Available
- Company-paid Life Insurance (optional buy-up available)
- Flexible Spending Programs
- Employee discounts
- Employee Assistance Program
- Referral program
- Paid Time Off
- Professional development assistance
REQUIREMENTS
We Are Looking for Candidates Who:
- Have strong leadership skills and experience supporting collaborating or managing a team
- Excel in customer service and know how to handle escalations with professionalism
- Are highly organized and able to manage multiple priorities at once
- Communicate clearly and effectively across office and field teams
- Are comfortable working in a fast-paced multi-location environment
- Can manage scheduling billing and operational workflows with accuracy
- Are dependable self-motivated and solutions-oriented
- Have strong computer skills (Microsoft Office; CRM experience a plus)
- Have experience working with service technicians drivers or field teams (preferred)
- Have 5 years of customer service or office experience
- Have 2 years in a leadership or supervisory role
- High school diploma or equivalent; business administration experience preferred
SCHEDULE
- 8-hour shift
- MondayFriday schedule
- In-person role (weekly time required in both Chantilly & Winchester locations)
PRIMARY JOB RESPONSIBILITIES (A Day in the Life)
In this key role you will oversee office operations and support both customer experience and field team execution by:
- Managing and coordinating service delivery and installation schedules
- Handling customer inquiries resolving issues and ensuring a high level of service
- Supporting sales efforts through scheduling coordination and administrative support
- Overseeing billing reporting and general office financial processes
- Managing collections and account follow-up activities
- Training supporting and guiding office staff
- Partnering with service technicians and drivers to ensure smooth daily operations
- Monitoring inventory reporting needs and coordinating with operations
- Ensuring compliance with company policies and operational procedures
- Participating in training and development to support continued growth
ABOUT US
U.S. Water Culligan Group is one of the largest Culligan franchisees in North America serving families and businesses with industry-leading water conditioning equipment across multiple locations.
Culligan is a global leader in water quality solutions with:
- 90 years of innovation and product excellence
- The Good Housekeeping Seal
- Consumer Digest Best Buy ratings
- The iconic Hey Culligan Man! recognition
- Industry-leading training service and support
This is your opportunity to lead within a respected organization support a strong team and build a long-term career in a growing industry.
Compensation: $58000.00 - $68000.00 per year
About Culligan
Great tasting water. Brighter future. Bigger job opportunities. Culligan is making a real difference in the lives of people all over the world by providing better cleaner water through our suite of innovative products and exceptional customer service. Join the Culligan team. Apply for a job now.
Culligan provides healthy delicious water for our customers in their homes offices businesses and industrial facilities around the world. Our complete line of water softeners water filtration systems commercial and industrial water treatment solutions drinking water systems whole-house filtration systems and bottled water delivery options set the standard in the water treatment industry.
This location is independently owned and operated. Your application will go directly to the owner and all hiring decisions will be made by the management of this location. All inquiries about employment at this location should be made directly to the location owner and not to Culligan Corporate.
Required Experience:
IC
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