IT Support & Operations Engineer
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Job Summary
IT Support & Operations Engineer
40000 per annum
Benefits
We are seeking a versatile and proactive IT Support & Operations Engineer to join a growing IT team supporting a fast-paced international business.
This is a hands-on role covering IT support infrastructure and business applications across European offices. You will act as a key point of contact for users while also contributing to the stability performance and continuous improvement of core IT systems.This role is ideal for someone who enjoys variety problem-solving and working across multiple areas of IT in a collaborative environment.
Key Responsibilities
IT Support & Infrastructure
Applications & Systems Support
Skills & Experience
Job Ref: HP356
Hollyfield Personnel do not contact or write to unsuccessful candidates. If you have not heard anything from Hollyfield Personnel within 5 7 working days of your application you should presume that your application was unsuccessful. By applying for this vacancy you are giving permission for Hollyfield Personnel to contact you and retain your details.
40000 per annum
- Location: Rugeley (Office-Based)
- Hours: Monday to Friday 9:00am 5:00pm
- Job Type: Full-Time Permanent
Benefits
- Company pension scheme
- Employee discount scheme
- Free on-site parking
- Private medical insurance
We are seeking a versatile and proactive IT Support & Operations Engineer to join a growing IT team supporting a fast-paced international business.
This is a hands-on role covering IT support infrastructure and business applications across European offices. You will act as a key point of contact for users while also contributing to the stability performance and continuous improvement of core IT systems.This role is ideal for someone who enjoys variety problem-solving and working across multiple areas of IT in a collaborative environment.
Key Responsibilities
IT Support & Infrastructure
- Act as the first point of contact for IT support queries across European offices
- Provide support for hardware software and user device setup and configuration
- Manage Active Directory user accounts and permissions
- Support Microsoft 365 Azure and other cloud services
- Assist with server maintenance upgrades patching and installations
- Support IT infrastructure including:
- VPN connectivity
- WiFi networks
- Firewalls and security access
- Endpoint security tools
- Work with external vendors to resolve technical issues
- Maintain accurate IT documentation and procedures
Applications & Systems Support
- Support key business applications (CRM ERP EDI e-commerce and support platforms)
- Assist with system implementation upgrades and improvements
- Provide user support and training to ensure effective system use
- Monitor troubleshoot and resolve application issues
- Work with stakeholders to gather requirements and support system enhancements
Skills & Experience
- Minimum 3 years experience in IT support or IT operations role
- Strong knowledge of desktop server and network environments
- Experience with Windows and/or Apple systems
- Good understanding of Microsoft 365 and cloud technologies
- Familiarity with Intune Jamf or similar device management tools (desirable)
- Understanding of networking (VPNs firewalls switches etc.)
- IT-related degree or Microsoft certifications preferred
Job Ref: HP356
Hollyfield Personnel do not contact or write to unsuccessful candidates. If you have not heard anything from Hollyfield Personnel within 5 7 working days of your application you should presume that your application was unsuccessful. By applying for this vacancy you are giving permission for Hollyfield Personnel to contact you and retain your details.
Required Experience:
IC
About Company
Hollyfield Personnel is a Recruitment Agency based in Sutton Coldfield that work hard to deliver a personal, bespoke approach with all of our clients and candidates alike.
