Hospitality Assistant

Working pattern07.30-15.30 or 09.00 -17.00

Make a difference every day at St Gemmas Hospice. Our hospitality team is responsible for running and operating the food services at the Hospice which is open 7 days per week to visitors and employees and providing on-ward food and beverages services which cater to our patients individual needs and ensure a compassionate high-quality end of life care.

Key duties:

• Provide a seamless food service to patients visitors and employees of St Gemmas Hospice across various catering areas.
• Work under the supervision of the Facilities Supervisor performing basic food preparation cleaning duties till operation and hospitality services on the wards in accordance with rotas and as directed by the supervisor on shift.
• Maintain a clean tidy and hygienic environment in all the catering areas within the Hospice and in line with infection control and food safety standards.

What are we looking for in a candidate:

• Ideally you will have prior hospitality experience preferably within a caring environment.
• Be comfortable working in a healthcare setting supporting vulnerable individuals with dignity and sensitivity.
• You should enjoy working as part of a team and have a positive attitude.
• Excellent customer service skills including strong communication listening and empathy.
• You should be flexible and able to adapt to various challenges.
• Knowledge of COSHH and infection control is advantageous.
• Till operation or cash handling experience.
• Good understanding of hygiene and food safety.

How to apply

Applications must be submitted online via the careers website prior to the closing date. Please ensure you download the Role Profile and Employee Specification documents at the bottom of the page as you may find them useful when completing the application questions.

What are the benefits of working at St Gemmas

St Gemmas is more than just a hospice. Every role makes a difference in the local community and many staff choose to get involved in supporting our fundraising and events enjoying the sense of connection and community it brings.

We offer a competitive range of benefits with an emphasis on inclusion and staff well-being in a caring and friendly environment:

• Pension - If you are currently a member of the NHS Pension Scheme and have contributed to the scheme within the last twelve months you are eligible to continue contributing to this scheme.
• Otherwise St Gemmas Group Personal Pension Plan provides a 5% company pension contribution assuming employees contribute 3%
• Generous holiday entitlement starting at 28 days statutory per year (FTE) rising to 34 after 10 years service.
• Enhanced occupational maternity and paternity pay (OMP / OPP)
• Enhanced sick pay policy
• Free parking at the Hospice site subject to availability on a first come first served basis
• The Bistro at the Hospice provides staff with subsidised food and free hot drinks.
• Wellbeing Hub - your wellbeing matters to us and we have resources and tools to support your overall health.
• Health Assured - Employee Assistance Programme providing a wide range of wellbeing services as well as support and guidance for you and your immediate family.
• Learning and professional development (clinical and non-clinical) provided by our world-class Academic Unit of Palliative Care.
• DEI - Our internal group Involve which includes representatives from across the Hospice has responsibility to develop and implement our plans for patient and public engagement.
• Staff social events - gather together as a team build relationships and recognise achievements.

Please carefully review the Role Profile and Employee Specification documents using the links below prior to completing the application form.

We encourage early applications and reserve the right to invite candidates to interview prior to the closing date and/or close this vacancy prior to the closing date if a sufficient number of applications are received.

For further details please contact Anne McGrathFacilities Manager at.

St Gemmas Hospice is an independent Leeds-based charity and one of the leading hospices in the UK providing expert care and support for local people with life-limiting and terminal illnesses. We offer care to patients families and carers in the Hospices In-Patient Unit through the St Gemmas community team and at our Out-Patients.

We have around 300 employees working across the main Hospice site in Moortown Retail Hub in Bramley a large chain of charity shops and out in the community. We offer career opportunities both in our multi-disciplinary clinical team and in a wide range of non-clinical roles all of which contribute towards local patient care. St Gemmas Hospice has a team of approximately 800 volunteers working in a variety of roles supporting departments throughout the organisation.

St Gemmas is committed to equal opportunities and strives to be diverse and inclusive a place which reflects the communities we serve. We offer a competitive range of benefits with an emphasis on staff well-being in a caring and friendly environment.