Business Partner, Business Continuity Management and Insurance

Who We Are:

Every transaction matters. Every Canadian matters. At Interac we protect both driving trust security and inclusion so our digital economy thrives.

Founded in 1984 Interac connects Canadians through secure digital payments advanced identity verification and industry-leading fraud protection. Connecting banks businesses and individuals Interac enables millions to send receive and manage money safely and effortlessly every day across both digital and physical environments.

As the backbone of Canadas financial ecosystem Interac facilitates over 20 million transactions daily supported by trusted partnerships with government and financial institutions. Consistently ranked as Canadas most reputable financial technology brand Interac is deeply embedded in the daily lives of Canadians.

Who You Will Work With:

The vacant Business Partner Business Continuity Management and Insurance role will report to the Leader Business Continuity Management & Corporate Insurance.

The Business Continuity Management and Insurance Business Partner is part of the Risk and Finance department and will support managing Interacs corporate insurance program as well as support the Business Continuity Management team to ensure essential functions continue during and after a disaster or disruption in its operations. Reporting to the Leader Business Continuity Management and Insurance this is a unique role that will support two important risk control functions. This role will have a complete picture of linkage between both core areas as a hybrid role its importance and impact within the broader organization.

The Job description is subject to change/modifications as business requirements evolve in the ever-changing landscape.

What You Will Do:

• Planning Preparation and Execution: Document the technical business processes critical people (resources) systems and controls to ensure the organization can seamlessly provide continuous operational services in the event of a business disruption and/or disaster through the preparation and updates of corporate and product BIAs and BCPs.

• Data Integrity and Transformation: Ensure the transition of the BIAs and BCPs transition into the BCM Module Tool within ServiceNow to ensure the data integrity. Act as SME and BCM Administrator within ServiceNow and work with Leader throughout the transformation and implementation.

• Testing Evaluation and Compliance: Improve and execute the testing program for the BCM Program including development of customized exercises to evaluate levels of preparedness and recovery capabilities of the response plans to improve effectiveness aligning with Testing Protocols to comply with contractual and regulatory compliance requirements.

• Exercises: Facilitate applicable tabletop exercises call trees and evacuations including liaising with internal stakeholders for successful delivery of exercises and assist in the planning of the annual Crisis Management Team exercise.

• Contractual Arrangements: Ensure the BCM Program including improvements are tested as required through its life cycle to comply with contractual and regulatory compliance requirements and standards.

• Communication: Ensure BCM Program is communicated clearly to stakeholders and departments.

• Team Collaboration: Work collaboratively with all business units through the preparation of the annual BCM Program Planning Updates and new BIAs and BCPs

• Reporting: Completion of Post Incident and Test Reports incorporating findings gaps and action items within specified time frames including action items.

• Compliance and Analysis: Stay abreast of the emerging trends and comply with all internal/external regulatory requirements and audits by deliverable dates.

• Business Processes and Controls: Ensure weekly review and updates to the business processes and controls.

• Insurance Portfolio Planning and Administration: Ensure all planning and information is adequately captured for all insurance activities and manage the annual corporate insurance renewal process.

• Insurance and Claims Administration: Track and maintain all status reports regarding claims and other related insurance matters such as crisis events requiring insurance review and support.

• Contractual Arrangements: Verify Interac insurance provisions with Vendor Management Office Legal and other departments as applicable on new or existing contracts.

• Insurance Relationships: Foster harmonious relationships with Insurance Broker(s) and any applicable government agencies while maintaining insurance frameworks to ensure compliance with legislation.

• Weekly/Daily Updates: Provide weekly/daily updates as required to ensure all initiatives assignments and projects remain on track as planned.

• Documentation: Ensure department documentation is current and updated as required and posted immediately.

• Intranet (HUB) Maintenance: Ensure all training materials are current and up to date

What You Bring:

• A minimum of 5 years work experience in Business Continuity Management preferably within a technology company. Insurance experience is also preferred but not required.

• A minimum of 4 years experience with insurance administration is an asset.

• Bachelors degree or equivalent education.

• Business Continuity Professional Designation and/or Certified Insurance Professional designation or working towards these designations.

• Experience in developing implementing and updating Business Impact Analysis Business Continuity Plans Testing and Reporting (i.e. tabletops component testing call tree testing)

• Knowledge and experience with legal and compliance including related terminology.

• Strong technical analytical attention to detail and problem-solving skills and time management.

• Strong interpersonal skills with the ability to collaborate with various stakeholders (internal and external).

• Excellent written and verbal communication skills.

• Proficiency in Microsoft Office Tools and Databases

• Ability to work independently as part of a team including working directly with the Leader and Team.

• Ability to prioritize tasks work under pressure in a fast-paced environment with multiple deliverables.

• Self-starter and ability to deal with challenging scenarios and environments.

• Experience in conducting training and awareness programs as applicable.

• Eligibility to work for Interac Canada in a full-time capacity.

What Were Offering:

The hiring range for this position is $95000 $105000 and you will also be eligible for our short-term incentive plan. The exact amount will depend on factors such as skills experience and job-related knowledge but Interacs commitment goes beyond compensation. Our Total Rewards package is designed to support your well-being and future and includes:

• Generous vacation and wellness days to help you recharge

• Comprehensive employer-paid benefits coverage for peace of mind

• Market-leading employer-funded RRSP program to invest in your future

• Flexible hybrid work model for better work-life balance

• Access to a free and confidential 24/7 employee & family assistance program to offer support for you and your immediate family

• Pregnancy and parental leave top-up to support growing families

• Charitable donation matching with United Way to amplify your impact

Why Join Us

At Interac the impact we make and the people who drive it is profound. When you become part of our team youre joining a purpose-driven organization thats shaping the future of digital finance in Canada. Heres what you can expect:

• Investing in the Future Help us unlock digital prosperity for all Canadians.

• Innovative Thinking Collaborate on products practices and platforms that redefine whats possible.

• Inclusive Culture Be empowered to bring your whole self to work and realize your full potential.

• Inspiring Community Work in an ecosystem where we lift each other up and rise together.

• Intentional Support Enjoy flexible supportive offerings that prioritize your total wellness.

Additional Pre-Employment Requirements:

To ensure the integrity of our organization successful candidates will be required to complete background checks which may include Canadian Criminal Credit Check Canadian ID Cross-Check Public Safety Verification 5-year Employment Verification Education Verification Credit Check and Social Media Check.

Equal Opportunity Employer

Interac is also an equal opportunity employer committed to fostering a diverse and inclusive workplace. We believe that innovation thrives when people from different backgrounds experiences and perspectives come together. Thats why we are committed to providing fair and equitable employment opportunities for all individuals without discrimination based on race color ancestry ethnic origin place of origin citizenship creed sex sexual orientation gender identity or expression age marital or family status disability or any other characteristic protected by applicable law.

If you require accommodation during any stage of the application or recruitment process please contact us at We will work with you to meet your needs.

Please be aware that certain individuals are misusing Interac Corp.s name and logo to promote fictitious employment opportunities. Interac Corp. never requests solicits or accepts any form of payment in exchange for employment. Any such offers are fraudulent and should be disregarded. Interac Corp. assumes no liability for any claims losses damages expenses or inconveniences arising from or related to these fraudulent activities. Such communications do not constitute an offer or representation by Interac Corp. or its subsidiaries and affiliates.