Senior People Operations Program Coordinator
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Job Location:
Austin, TX - USA
Yearly Salary:
$ 70000 - 98000
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
**This role requires a hybrid work schedule based out of one of our office locations: Austin TX; Irvine CA; or Akron OH**
The Senior People Operations Program Coordinatoris a key contributor to delivering a seamless employee experience and driving operational excellence across People Operations. Reporting to the Director People Technology & Operations this rolecoordinates and helps managePeople Ops programs and projects with a strong focus on Workdayand our HR ticketing system.
This Sr. Coordinator provides strong Workday expertise manages employee lifecycle processes and partners closely with crossfunctional teams to optimize workflows improve data accuracy and enhance compliance. The ideal candidate brings solid HR operations experience operates independently within their scope and proactively identifies and implements process improvements that scale with the business.
How youll add value:
Workday & HR Operations
- Serve as a go-to resource with strong working knowledge of Workday employee lifecycle transactions (hires promotions transfers terminations) ensuring accurate data and clear understanding of downstream impacts.
- Coordinate and execute Workday testingfor configuration updates partnering with People Tech and stakeholders to validate changes and protect data integrity.
- Maintain highquality employee datathrough regular audits issue resolution and partnership with Payroll Benefits Finance and IT.
People Operations Programs & Projects
- Coordinate People Ops programs and projects operating independently within scope and escalating when needed.
- Contribute to process improvement initiatives by identifying issues proposing ideas and helping implement changes to increase automation reduce manual work and improve the employee and manager experience.
- Ensure data integrity by conducting regular audits of employee data to maintain accuracy and compliance; proactively identifying and resolving discrepancies
Employee Support & Collaboration
- Respond to employee and manager inquiries through the HR ticketing system ensuring timely accurate and customercentered support.
- Partner with HR Business Partners Talent Acquisition Payroll Benefits Legal and IT to align on HR processes policies and handoffs.
- Create and maintain documentation and knowledge base contentthat enables consistency and scalability across the People team.
Compliance & Sensitive Work
- Support U.S. HR complianceby processing I9s unemployment claims workers compensation documentation and other required tasks with accuracy and discretion.
- Handle PII and sensitive data including compensationrelated changes offers and severance agreements in line with company and regulatory requirements.
What youll need to be successful in this role:
- Experience:25 years of relevant HR/People Ops experience; bachelors degree or equivalent experience.
- Technical Skills:Strong Workdayskills and experience with ticketing systems; comfort working with HR data reports and audits.
- Operations & Scope:Demonstrated ability to own daily work and specific tasks with increasing judgment handle routine escalations and lead small initiatives or programs.
- Compliance Knowledge:Solidworking knowledge of HR compliance practices including I-9 verification auditing best practices and adherence to regional labor laws and regulatory requirements.
- Soft Skills:
- Strong prioritization time management and attention to detail.
- Clear concise communicationwith employees and crossfunctional partners.
- Proven problemsolving mindset identifying friction points and helping simplify processes across teams.
- Openness to feedbackand continuous improvement;actively seeks growth and adapts in a changing environment.
Preferred Qualifications
- Experience using ticketing systemsto manage and track HR-related inquiries.
- Familiarity with testing HR system updates and implementing process changes.
- Experience handling unemployment claims workers compensation cases or similar regulatory processes.
R365 Team Member Benefits & Compensation
- This position has a salary range of $70000-$98000 annually. The above range represents the expected salary range for this position. The actual salary may vary based upon several factors including but not limited to relevant skills/experience time in the role business line and geographic location. Restaurant365 focuses on equitable pay for our team and aims for transparency with our pay practices.
- Comprehensive medical benefits 100% paid for employee.
- 401k matching.
- Equity Option Grant.
- Unlimited PTO Company holidays.
- Wellness initiatives.
Required Experience:
Senior IC
About Company
R365's cloud-based restaurant management software helps leaders master accounting, operations, & workforce to create incredible moments that drive profits.
