TheAdministrative Liaisonprovides administrative and secretarial support for specialty practices. TheAdministrative Liaisonalso provides administrative and secretarial support to practice physicians andseniorstaff. They also provide adequate backup in reception coverage byassistingin greeting outpatientscollationand handling incoming calls.

Job Duties and Responsibilities

Registration:

• Conducts in-person registration/interviews-capturing demographic financial/insurance physicians diagnosis information etc. and entry of this information into the computer systems.

• Explains general and financial consent forms and secures proper signatures.

• Provides and accepts Advanced Directive material and refers patients to appropriateprofessional.

• Accepts andrecordsreferrals requested from physician offices.

• Coordinates the transfer of patients from other facilities.

• Maintains close coordination with insuranceverifier.

• Completes prior authorizations as required documents inappropriatesystem.

• Contactsmedical examiners whenrequired.

• Evaluates billing error reports and makesappropriate corrections.

Scheduling:

• Accurately performs scheduling of outpatients and coordinating diagnostic proceduresin a timely manner.

• Completes physicians fax orders by calling patients and scheduling exam(s) and lets physicians knowdate/time of exam byfaxback to physicians office.

• Accurately enters patient information into the computer by either registration/scheduling of patientsandexams.

• Accurately schedules all surgical procedures including pre-operative and post-operative care and coordinates all testing results.

• Knowledgeable in the use ofpractice management computersystemandhospital baseddata systems.

• Confirms all appointments for certain departments to ensure that patients are aware of appointment time and place.

• Ensures patient understanding of all directions givenengagesnursing asappropriate.

• Tracksreferrals and patient registration.

• Accurately performs andsubmitsrequired chart prep for hospital procedures and diagnostics.

Billing:

• Effectively interprets financial information related to visits.

• Accuratelybills for procedures diagnostic testing and consultationsperformed.

• Effectivelymonitorsand utilizes Ingenious Med software including billing consults tracking/reporting as needed.

Receptionist:

• Acts as a receptionist for theclinic

• Answersscreensandroutestelephone calls correctly.

• Assistspatientsfamiliesand the public.

• Answers nurse/patient phone system as needed and relays information to responsibleperson.

• Contactspatients family or doctor as directed.

• Ascertainsidentityof all persons.

• Faxes medical information to physicians and insurance carries as requested.

Administrative Office Support:

• Provides administrative and secretarial supportforpracticephysicians and staff.

• Controls the access andschedulesmeeting for providers.

• Maintains automated schedules.

• Chart prep for outpatient clinic schedules.

• Typesmeeting minutes as needed.

• Prepares check requests and processes distribution ofaccountspayable checks.

• Prepares correspondence reports and forms as requested.

• Maintainsadequatelevel of supplies. Obtains and returns equipment toproperdepartment.

• Responsible forneatand orderly environment including lobby area.

• Remains willing topreformadditionaltasks as directed by practice physicians and staff.

This description is intended to only provide basic guidelines for meeting job knowledge skills abilities and working conditions may change as needs responsibilities are subject to change at any time.

Qualifications

• Associates degree in Administrative MedicalSecretary or similar major or 5 years of related experience.

• Familiar withphysiciansoffice procedures

• Surgical scheduling experience highly preferred

• Good oral communication and interpersonal skills

• Working knowledge of word processing spreadsheets excel graphics.