Customer Segment Consultant I

Job Description:

At Bank of America we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients teammates communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace attracting and developing exceptional talent supporting our teammates physical emotional and financial wellness recognizing and rewarding performance and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America you can build a successful career with opportunities to learn grow and make an impact. Join us!

Enterprise Job Description:
Accountable for design analysis execution and/or ongoing sustainment support for a program initiative within the enterprise strategy and performance goals for one of the Customer Segments (i.e. Retail Preferred & Small Business). Provides support to senior team leader and partners with product(s) and channel(s) teams to drive execution and integrate delivery to ensure the customer view is at the forefront of decisions in the achievement of goals. Accountable for initiative support coordination robust analysis and communications. We are seeking an experienced and technically proficient Product Owner to join our team in managing One Team Connections. Ideal candidate would have a strong understanding of HR associate data corporate hierarchies overall function of consumer business units as well as the agile process.

Required Qualifications:

Excellent verbal and written communications high attention to detail

Ability to gather and document technical requirements and interpret business needs against data availability

Able to network build and foster productive relationships with line of business partners and other subject matter experts across the organization

Self-motivated self-directed and able to manage priorities and changes without sacrificing quality or timelines

Strong analytical skills including awareness of data inaccuracies and solution-focused problem solving ability

Aptitude for learning new skills tools and processes

Ability to adjust rapidly to changing demands and priorities

Ability to act as the primary liaison between the line of business and internal technology teams

Ability to manage stakeholder expectations with respect to scope deliverables and timelines

Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent

Shift:

Hours Per Week:

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