AVP, AI Integration and Litigation Management Lead

The AI Integration & Litigation Management Leadwill support theadvancementof Chubbs litigation management operations through the development and adoption of AI-driven tools and technology role will serve as the litigation andeBillingdomain expert on AI project teamsensuring solutions are grounded inaccuratedata sound business logic and real-world operational knowledge. The role will partner closely with Litigation Vendor Management to drive AI tool development validation and adoption in support of Chubbs broader claims transformation agenda.

Key Responsibilities

Technology & Data Innovation

• Serve as a legal operations and technology subject matter expert on AI project teams ensuring legal requirements and best practices are embedded in the design validation and deployment of AI solutions.
• Collaborate with cross-functional teams to enhance legal technology platforms ensuring improvements align with business needs and industry standards.
• Support enterprise-wide data integration initiativesleveraginginsights from legal claims and external counsel data toidentifytrends and inform strategic decisions.
• Monitor and evaluate emerging legal technology and AI trends surfacing innovation opportunities to drive continuous improvement in legal service delivery.
• Contribute to project documentation testing and reporting for AI-driven initiativesimpactingthe legal function.
• Identifyand escalate opportunities for process optimization within legal operations and law firm management supporting prioritization and execution of AI integration projects.

Legal Performance Management & Reporting

• Consolidateand analyze legal performance data (e.g. case outcomes costs cycle times KPIs) to support decision-making and drive portfolio efficiency.
• Develop and deliver performance reports and actionable insights to internal stakeholders supporting strategic legal and claims transformation initiatives.
• Collaborate with internal teams to refine performance metrics and evaluation methodologies for legal service providers.
• Engage with law firms and internal clients to communicate findings and recommendations focusing on continuous improvement and value delivery.

Support analysis of panel selection and contribute to the ongoing enhancement of internal legal tools and processes

• Project managementorprocess engineeringexperiencewith a focus on AI integrationpreferred
• or advanced degree inoperations accounting finance data analytics or economics is helpful.
• Demonstrated experienceleveraginglegal/insurance knowledge to inform technology and data initiatives.
• Proficiencywith technology and data tools (e.g. Excel dashboardseBillingsystems; T360 knowledgea plus).
• Strong understanding of AI/ML concepts and their application to business process automation
• Ability toparticipateas a subject matter expert in technology and data development cycles translating business needs into technical requirements.
• Strong understanding of legal processes procedures and industry standards.
• Experience in performance management defining service level and performance expectations and data analysis within the legal industry preferred.
• Ability to manage multiple projects in a fast-paced results-oriented environment.
• Collaborative withstrong communicationskills and the ability to work across functional teams and with external partners.
• Limited travel.

The pay range for the role is $150000 to $186900. The specific offer will depend on an applicants skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program. Chubb offers a comprehensive benefits package more details on which can be found on our careers website. The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled.