VIC | Project CoordinatorScheduler (Linx)

Bay Building Group is a market leader when it comes to insurance building in Australia. Operating nationally for 35 years we have specialised in repairs to domestic and commercial properties damaged through insurable events such as fire storm flood impact and malicious damage.

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About the Role

An exciting and rewarding opportunity for someone who wants to give back to the community and be empowered to achieve their best within a supportive and friendly team.

We are looking for a highly motivated person to join our dynamic National Direct (NDT) team to take on new daily challenges and really shine through.

The office-based (East Bentleigh) Project Coordinator/Scheduler is responsible for front end administration tasks and to support with the timely and cost-effective scheduling of the required site attendance bookings for our National Direct team of internal and external partner contractor restoration technicians. The role works closely with our teams of technicians sub-contractors and project coordinators and reports to the Linx Operations Manager.

The Project Coordinator/Scheduler will provide a high standard of quality service to both customers and clients by engaging trades technicians preparing reports and scopes managing budgets and time frames to ensure the delivery within the client set KPIs.

Key activities include but are not limited to:

• Initial contact with customer and triage of new job allocations
• Project coordination of small-medium repairs
• Schedule trades/ technicians/ specialists
• Timely and cost-effective National scheduling of internal and partner contractor restoration workforce
• An understanding of the restoration and or building repair process critical inspection points and WHS requirements
• Cost management through claim life and handling of trade invoices
• Focus on KPIs and client agreements
• Collate photos and documents for reports and quotations
• Effectively liaise with stakeholders

Essential Capabilities and Behaviours

• High attention to detail with excellent communication
• Expert organisational and time management skills
• Proactive and outcome focused
• Track record of establishing and maintaining long term relationships/accounts
• Ability to act independently and multi-task
• Exceptional multitasking abilities
• Ability to thrive in a team

Desirable Skills (not essential)

• Experience in insurance project coordination and scheduling
• Experience with establishing & maintaining long term relationships/accounts

Due to our business being mostly weather related andlinked to major insurable events overtime is occasionally required during theseevent times to assist in the increased workloads. Equally we operate a mature and autonomous work environment where hard work is rewarded and flexibility reciprocated.

Why join us

• Work for a reputable restoration company with career growth opportunities
• Flexible hybrid WFH options after probation
• Birthday Leave after probation
• Great discounts at JB HI-FI
• Regular Trade Discounts
• BUPA Health Insurance Discounts
• Free Onsite Parking
• Access to 24/7 Employee Assistance Program for you and your family

If youre a self starter that loves to be kept busy please click APPLY.

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