Executive Assistant (Boston US)

Key Responsibilities

• Manage complex calendars for the CEO and C-suite coordinating across time zones priorities and stakeholders with precision and proactive judgment about how executive time is best used
• Own end-to-end travel logistics for executives including domestic and international itineraries ground transportation accommodations and contingency planning when things change
• Serve as the primary point of contact for internal and external parties seeking time with or information from the executive team triaging prioritizing and responding on behalf of leaders as appropriate
• Coordinate and support board meetings investor updates all-hands sessions and executive offsites managing logistics materials and follow-through from start to finish
• Track and manage executive action items follow-ups and commitments ensuring nothing falls through the cracks in a high-velocity environment
• Process expense reports on behalf of executives maintaining accurate records and ensuring timely approvals
• Support special projects and strategic initiatives as directed by the Senior Director of Business Operations stepping in wherever organizational capacity is needed
• Handle highly confidential information personnel matters board communications investor materials financial data with complete discretion at all times
• Help shape and maintain a professional high-functioning executive office environment that reflects Care Lumens culture and values

Skills Knowledge & Expertise

• 5 years of executive assistant or senior administrative experience with at least 2 years supporting a C-suite leader or equivalent in a fast-paced high-growth or technology company
• Proven ability to manage complex multi-executive calendars and competing priorities across time zones without dropping the ball
• Exceptional organizational skills and meticulous attention to detail you catch what others miss and build systems that keep things running smoothly
• Strong written and verbal communication skills able to draft professional correspondence summarize complex information and communicate on behalf of executives with confidence and accuracy
• High emotional intelligence and interpersonal polish able to build relationships across all levels of an organization and represent leadership with professionalism in every interaction
• Sound judgment and the confidence to make decisions independently in ambiguous or time-sensitive situations and to know when to escalate
• Absolute discretion and trustworthiness in handling confidential or sensitive information
• Proficiency with modern productivity and collaboration tools: Microsoft 365 Notion Slack and expense management platforms
• Ability to work in a hybrid environment and be present in the Boston area as needed for leadership meetings events and company touchpoints

• Experience supporting executives in a healthcare technology SaaS or venture-backed startup environment
• Familiarity with board coordination investor relations support or managing communications for high-profile external stakeholders
• Experience supporting or coordinating company events executive offsites or all-hands meetings

Compensation & Benefits

• Remote-first environment with company provided computer
• Thirteen paid holidays per year (average)
• Medical dental and vision coverage with multiple levels of coverage
• HSA FSA and Dependent Care accounts
• Short-term and Long-term disability
• Life and accidental death insurance
• Discounted voluntary benefits such as additional life insurance
• Employee Assistance Program
• Paid Parental Leave
• Flexible vacation time
• 401(k) with employer matching and immediate vesting

1. Applied
2. Recruiter Interview
3. Hiring Manager Interview
4. Second Hiring Manager Interview
5. Panel Interview
6. Second Panel Interview
7. Offer
8. Background Check
9. Hired Welcome to Care Lumen!