Shift Supervisor (Full-Time) | Residential Behavioral Health

Shift Supervisor (Full-Time) - Residential Behavioral Health

Zondervan Program Boys Ages 14-18

Why Wedgwood

Since 1960 Wedgwood Christian Services has been dedicated to boldly taking on the toughest mental health and behavioral health problems in West Michigan. We serve children teens families and adults through residential care counseling services and community programs.

Lead a Trauma-Informed Residential Treatment Team

We are seeking a Shift Supervisor to provide direct care and on-shift leadership within our residential behavioral health program serving adolescent boys (ages 1418). Many of the youth in our Zondervan Program have never experienced consistent safety or stability.

As a Shift Supervisor you will serve as both a mentor to youth and a leader to staffensuring consistency in care guiding daily operations and supporting a therapeutic environment grounded in trauma-informed practices. You will play a critical role in maintaining structure coaching staff and ensuring high-quality care on every shift.

If you are passionate about behavioral health trauma-informed residential care leadership development and youth advocacy we invite you to apply.

Schedule:

• 4 weekdays (primarily 2nd shift) and every other weekend (Saturday & Sunday rotating 1nd/2nd shift)
  • 1st shift: 7am3pm
  • 2nd shift: 3pm11pm

Compensation:

• $21-$23/hour
• Comprehensive benefits package
• Generous PTO package
• Time-and-a-half pay for hours worked on holidays
• Employer-paid training and re-certification

What Youll Do

Working alongside our multidisciplinary treatment team you will:

• Provide direction to direct care staff during assigned shifts
• Coordinate staff assignments to ensure appropriate coverage and effective treatment support
• Ensure completion of all shift responsibilities including documentation medication administration and scheduled programming
• Support and guide staff in implementing individualized treatment plans
• Provide real-time coaching feedback and mentorship to promote staff development and team cohesion
• Assist with onboarding and training of new staff as assigned
• Create and maintain a safe therapeutic environment grounded in the Sanctuary Model (safety emotional intelligence open communication and social learning)
• Build consistent mentoring relationships with youth using trauma-informed and relationship-based approaches
• Utilize verbal de-escalation and crisis intervention techniques to support behavioral regulation
• Model and teach healthy communication problem-solving and daily living skills
• Support youth in developing life skills self-worth and positive identity formation
• Engage in structured recreational and skill-building activities
• Administer medications as assigned and support physical wellness routines
• Support residents health needs including first aid response and coordination of medical care
• Transport residents to appointments school work or community activities as needed
• Document and maintain accurate records in alignment with behavioral health standards
• Ensure adherence to all agency policies procedures and licensing requirements

Background & Qualifications

Required:

• At least 20 years of age
• High school diploma or GED
• Valid drivers license
• Ability to lift 50 lbs. and safely perform physical interventions when necessary
• Ability to bend twist and support movement in a residential setting
• Alignment with Wedgwoods Statement of Faith vision and values

Preferred Education:

• Social Work
• Psychology
• Counseling
• Human Services
• Criminal Justice (youth focus)
• Behavioral Health or related field

Preferred Experience:

• Experience working with at-risk youth
• Residential treatment mental health or juvenile justice settings
• Crisis intervention or trauma-informed environments

Benefits Include

• 403(b) with employer match
• Medical dental and vision coverage
• Free supplemental virtual PCP care with medical plan
• Health Savings & Flexible Spending Accounts
• Employer-paid short- and long-term disability
• Life insurance (up to 2x salary)
• Public Student Loan Forgiveness (PSLF) eligible employer
• Pet Insurance
• Legal Insurance
• Employee Assistance Program
• On-site gymnasium & 24-hour wellness center
• Beautiful on-campus walking trail
• Tuition discounts through community partnerships