Assistant Service Manager– Hyundai
Lexington Park, MD - USA
Job Summary
Assistant Service Manager
We are seeking an Assistant Service Manager at Hyundai of Lexington Park; you are the Relationship Architect of our service operations. You will lead a high-volume tech-forward service center where excellence accountability and guest experience drive everything we do.
Were seeking a data-driven people-focused leader with a passion for developing technicians optimizing workflow and growing profitabilitywithout ever sacrificing trust.
Why CMA
- Employee-Owned build real personal wealth over time.
- Growth-focused culture with ongoing development opportunities.
- Supportive leadership and advanced operational tools.
- Competitive salary performance incentives and comprehensive benefits.
What Youll Do
- Lead and coach advisors and technicians in a high-performance ownership-driven culture.
- Drive key service metrics: H/RO effective labor rate shop efficiency and guest satisfaction.
- Manage workflow dispatching quality control and warranty processes.
- Analyze financial statements identify missed opportunities and manage controllable expenses.
- Recruit mentor and develop technicians through training and certification growth.
- Ensure an ultra-clean safety-compliant facility that meets Hyundai and OSHA standards.
Qualifications
- 35 years of automotive service experience with KPI growth.
- Strong technical knowledge of Hyundai standards warranty procedures and modern DMS/CRM systems.
- Financial literacy with the ability to identify revenue opportunities.
- A motivational leadership style based on coaching accountability and a Believe mentality.
- Experience in a high-volume dealership environment.
- Strong track record of developing skilled technicians.
- Familiarity with CDK (a plus but not required)
- Ability to pass background check and drug screen
- Valid drivers license
Benefits
- 401(k) with company match
- Employee Stock Ownership Plan (ESOP)
- Health dental and vision insurance.
- Tuition reimbursement
- Opportunities for career growth within CMAs dealership network
- Employee discounts on vehicles and services
- Closed on Sundays
Join our team and be a part of a dynamic work environment where you can grow and develop your skills! We look forward to receiving your application!
Required Experience:
Manager
About Company
Carter Myers Automotive is a family and employee-owned company serving Virginia since 1924. Our mission is Moving Lives Forward for our associates, our customers, and our communities.