Launch & Operations Lead, HPC Marrow

About Ossium

Ossiums mission is to improve the health vitality and longevity of human beings through bioengineering. We develop manufacture and bank cell therapy products that apply the power of stem cell science to revolutionize treatment for patients with blood immune and orthopedic diseases. At Ossium we empower our employees maintain the highest standards of operational excellence and are a force for good.

About the Job

We are hiring a Launch & Operations Lead to drive launch readiness and coordinated execution for the commercial introduction of Ossium Healths novel cryopreserved HPC-Marrow product. This role sits at the center of launch activities; responsible for aligning messaging materials training and operational workflows to ensure seamless commercial adoption across transplant centers at launch. Youll lead campaign development omnichannel marketing and field enablement while partnering with Medical Affairs on educational tools and programs.

You will coordinate preparation of the Rapid Response Hub field onboarding resources and launch communications to ensure transplant centers can successfully adopt HPC-Marrow from day one.

This position requires strong cross-functional leadership across Commercial Medical Affairs Field Account Management Clinical Operations and external agency partners. Youll serve as the internal launch quarterback; translating strategy into execution and ensuring readiness across all stakeholders. This role reports directly to the Chief Commercial Officer.

Required Qualifications

• Bachelors degree in life sciences field or related discipline
• 10 years of experience in product management launch readiness marketing operations or related roles in biotech pharma or medical device industries
• Proven experience leading or supporting commercial launches ideally for hospital-administered specialty or complex therapies
• Demonstrated success managing cross-functional projects and vendor/agency partnerships
• Strong organizational and project management skills with ability to oversee multiple parallel workstreams
• Experience developing HCP educational materials marketing tools or launch communications
• Excellent written and verbal communication skills
• Hands-on experience with either direct people management or dotted line management in cross-functional teams
• Skilled collaborator with scientific clinical and commercial stakeholders
• Comfortable operating in fast-paced high-growth environments
• This position is based full time in our San Francisco headquarters; we maintain a hybrid schedule with Ossies in the office Monday - Thursday and Friday as an optional work from anywhere day

Preferred Qualifications

• Advanced degree (MBA MPH PharmD or similar)
• Experience in hematology oncology transplant cell/gene therapy or related therapeutic areas
• Experience in omnichannel and digital HCP engagement
• Familiarity with Medical Affairs collaboration and KOL engagement
• Background supporting sales enablement field training or patient support services/hub programs
• Experience in early-stage or pre-commercial biotech environments

Key Responsibilities

• Lead and manage product marketing and all launch readiness activities
• Develop and oversee the integrated launch plan timeline and cross-functional deliverables
• Coordinate internal launch governance workstreams and risk mitigation plans
• Ensure alignment of commercial medical and operational strategies and messaging
• Lead HCP campaign strategy creative development and omnichannel execution
• Oversee preparation of marketing and onboarding materials for transplant centers
• Develop field playbooks training materials FAQs and operational guidance for FAMs and MSLs
• Partner with agencies and vendors for creative development and tactical execution
• Build and operationalize the Rapid Response Hub and account onboarding resources
• Drive internal launch communications and readiness training across stakeholder teams
• Partner closely with Medical Affairs to deliver aligned educational and scientific tools

In your first six months some projects youll work on include:

• Refine and operationalize the HPC-Marrow integrated launch plan
• Stand up the Rapid Response Hub processes and onboarding workflows
• Lead development of core Health Care Provider campaign materials and omnichannel engagement plan
• Establish cross-functional launch governance and readiness tracking

This position has a compensation range of $200000 - $240000 annually. Ossium Health takes a market-based approach to pay. The successful candidates starting salary will be determined based on but not limited to job-related skills experience qualifications and market conditions. This range may be modified in the future.

We Offer a Full Slate of Employee Benefits Including:

• Stock options
• 401(k) matching
• Medical dental and vision coverage
• Four weeks of PTO accrued annually (vacation & sick time) 11 company holidays
• Employer paid life insurance and long-term disability
• Gym membership and recreational sports reimbursements