Manager, Data Operations

At CI we see a great place to work as one that is a safe place for everyone to have a voice where people are empowered to take ownership over meaningful work where there is an opportunity to grow through stretching themselves where they can work on innovative products and projects and where employees are supported and engaged in doing so.

KEY RESPONSIBILITIES

Data Platform Operations & Reliability

• Own the day-to-day operational health of enterprise data platforms (e.g. Snowflake orchestration tools CI/CD pipelines BI platforms).
• Enforce change management and release controls for production data systems.
• Ensure high availability performance and reliability of data pipelines and analytical workloads.
• Establish and track SLAs SLOs and operational KPIs for data services.

Data Operations & CI/CD Leadership

• Lead the implementation and continuous improvement of Data Operations and CI/CD practices for data pipelines transformations and platform changes.
• Enforce change management and release controls for production data systems.
• Standardize deployment rollback and release management processes for data assets.
• Ensure automation-first approaches across testing deployment and monitoring.

Monitoring Incident & Problem Management

• Implement proactive monitoring alerting and observability for data pipelines and platforms.
• Lead incident response root-cause analysis and post-incident reviews for data-related outages or quality issues.
• Drive continuous improvement to reduce operational risk and manual intervention.

Team Leadership & Capability Building

• Lead coach and develop a team of Data Operations engineers and developers.
• Set clear priorities performance expectations and development plans.
• Foster a culture of operational excellence accountability and continuous learning.

Data Quality Testing & Controls

• Enforce change management and release controls for production data systems.
• Partner with Data Engineering and Analytics teams to embed data quality checks validation and automated testing into pipelines.
• Ensure operational controls align with data governance security and compliance requirements.
• Support audit risk and regulatory inquiries related to data operations.

Architecture & Platform Optimization

• Collaborate with data engineering and architecture team to design scalable cost-efficient and resilient data platform architectures.
• Coordinate data refreshes and environment management for non-production environments (e.g. TST/UAT).
• Drive performance tuning cost optimization and capacity planning for Snowflake and related platforms.
• Evaluate and onboard new tooling to enhance Data Operations maturity.

Documentation & Operational Standards

• Establish and maintain operational runbooks standards and documentation for platforms pipelines and processes.
• Ensure transparency and knowledge sharing across teams.

Stakeholder Collaboration

• Partner with Data Engineering Analytics Governance Security and Technology teams to align on priorities and delivery.
• Act as the primary operational point of contact for data platform reliability and service health.

QUALIFICATIONS

• Bachelors degree in Computer Science Information Systems Engineering or a related field (or equivalent experience).
• 7 years of experience in data engineering Data Operations or platform operations with at least 2 years in a leadership or management role.
• Strong hands-on experience with Snowflake as an enterprise data platform including performance optimization and cost management.
• Proven experience implementing CI/CD pipelines and operational best practices for data workflows.
• Experience with orchestration tools (e.g. AWS Managed Service for Apache Airflow or similar).
• Proficiency in SQL and Python with the ability to guide technical design and review solutions.
• Strong understanding of cloud platforms (AWS Azure or GCP) and cloud-native data operations.
• Experience with monitoring alerting and observability tools for data platforms.
• Solid understanding of data security privacy and regulatory requirements.
• Excellent leadership communication and stakeholder management skills.

PREFERRED QUALIFICATIONS

• Experience in asset management wealth management or financial services environments.
• Experience operating data platforms at enterprise scale with multiple downstream consumers.
• Familiarity with modern data tooling (e.g. Snowflake DBT Openflow AWS Services Airflow).
• Experience partnering with Data Governance and risk teams.
• Snowflake or cloud platform certifications.

This opportunity is for an existing vacancy with the company. The anticipated base salary range for this position is $69500 - $119500. Exact salary depends on several factors such as experience skills education and budget. Salary range may vary based on geographic addition to base salary this position is eligible for participation in a bonus addition The Company offers a variety of benefits to eligible employees including health insurance coverage wellness programs life and disability insurance retirement savings plans paid leave programs education-related programs paid holidays and vacation time and many others. Many of these benefits are subsidized or fully paid for by the company.

This role follows our inoffice work model and requires employees to be onsite four days per week to support collaboration and business needs.

CI Financial is an independent company offering global wealth management and asset management advisory services through diverse financial services firms. Since 1965 we have consistently anticipated and responded to the changing needs of investors. We are driven by a commitment to provide individuals and institutions with the highest-quality investments and advice. Our commitment to the highest levels of performance means that whatever their position CI employees must be comfortable in a fast-paced environment that will stretch them to tap into their highest potential. Employees with a healthy dose of ambition a desire to commit to a curious mindset for continuous learning and a willingness to go the extra mile thrive at CI.

A Supportive Environment for Success

We offer an in-office environment competitive benefits and a supportive workplace to help our employees thrive both personally and professionally.

WHAT WE OFFER

• Modern HQ location within walking distance from Union Station
• Training Reimbursement
• Paid Professional Designations
• Employee Savings Plan (ESP)
• Corporate Discount Program
• Enhanced group benefits
• Parental Leave Topup program
• Paid time off for Volunteering

We are focused on building a diverse and inclusive workforce. If you are excited about this role and are not confident you meet all the qualification requirements we encourage you to apply to investigate the opportunity further.

Please submit your resume in confidence by clicking Apply. Only qualified candidates selected for an interview will be contacted. CI Financial Corp. and all of our affiliates (CI) are committed to fair and accessible employment practices and provide reasonable accommodations for persons with disabilities. If you require accommodations in order to apply for any job opportunities require this posting in an additional format or require accommodation at any stage of the recruitment process please contact us or call ext. 4747.