Business Analyst – Automation, Analytics & AI

Job Description

The Business Analyst supports the identification delivery and sustainment of country-level automation analytics and AI solutions that enhance clinical trial operations in South Africa Switzerland and Ukraine.

Working under the guidance of the Clinical Research Director (CRD) and in close collaboration with the AA & AI Lead and senior Business Analysts the role assists with business case preparation data analysis dashboard/report building workflow documentation solution testing training and user support.

Key Responsibilities:

Intake & analysis support

o Assist incompiling business cases gathering requirements mapping processes and documenting user stories and acceptance criteria.

Solution build & testing

o Build and maintain country dashboards and basic automations under supervision using approved platforms including test scripts UAT coordination documentation of outcomes; support validation and release documentation.

Reporting & metrics

o Produce routine operational reports and Key Performance Indicators (KPI) dashboards; maintain data definitions and refresh cadence.

Compliance & change support

o Ensure adherence to ICH GCP Company policies and local regulations in documentation and solutionusage.

Collaboration

Collaborate with country regional and headquarters teams such as Sr BA AA & AI Lead and Global Clinical Data Integration (GCDI)/Information Technology (IT) partners; share learnings and templates with peers.

Required Education and Experience:

• Bachelors degree in a life science discipline business analytics computing science engineering or related field with 2 years of hands-on experience in data analysis process improvement or technology-enabled projects (including exposure to automation platforms analytics tools or AI frameworks) or

• An associate degree or equivalent postsecondary qualification in a life science discipline business analytics computing science engineering or related field combined with a minimum of 4 years of relevant hands-on experience in data analysis process improvement or technology-enabled projects (including exposure to automation platforms analytics tools or AI frameworks)

Preferred Experience:

• Exposure to clinical research operations or adjacent functions.

• Experience with Business Intelligence (BI) tools (e.g. Power BI/Tableau) and basic data wrangling (Excel/PowerQuery/DAX; introductory Structured Query Language (SQL)).

Required Knowledge Skills and Abilities:

• Business analysis skills: Ability to gather and document requirements translate business needs into data or solution specifications and support testing and validation activities.

• Data literacy: ability to analyze datasets build reports and visualize metrics; attention to data quality.

• Technical aptitude: hands-on with Excel and at least one BI tool; foundational understanding of automation platforms and AI-assisted tools with willingness to learn approved platforms.

Required Skills:

Preferred Skills:

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