Operations Center Technician Sabey Data Centers
Wenatchee, WA - USA
Department:
Job Summary
At a glance
Description: What youll be doing
Another Sources client Sabey Data Centers is recruiting an Operations Center Technician to join their team in Wenatchee WA.
Step into a critical always-on environment where your work directly supports the uptime and performance of mission-critical infrastructure. This is a unique opportunity to join a high-performing operations team as the result of an internal promotionoffering clear visibility into growth paths within Sabey. If you thrive in fast-paced environments and enjoy solving real-time challenges this role puts you at the center of it all.
Who is Sabey Data Centers
Sabey Data Centers is a premier multi-tenant data center provider setting the standard for operational excellence efficiency and sustained uptime. With over 20 years ofexpertiseand three million square feet of mission-critical space Sabey is the largest privately-owned data center owner and operator in the United States. Their cutting-edge facilitieslocated in Tukwila WA (20 minutes outside Seattle); East Wenatchee WA; Quincy WA; New York NY; Ashburn VA; and Austin TX with a new location coming soon in Umatilla ORsupport top-tier financial institutions technology giants media powerhouses and healthcare leaders delivering unparalleled reliability security and scalability. By prioritizing sustainability and innovation Sabey Data Centers continues to shape the digital infrastructure of the future.
SDC is one of the few companies in the industry that both builds andoperatesits own facilities giving employees a unique end-to-end view of the data center world. We foster a culture where people who are humble hungry and smart are truly valued supported and promoted from within. Sabey is deeply committed to being a responsible community partner returning unused energy to grids and collaborating with local utilities for sustainable impact. While competitors may offer higher salaries few can match Sabeys positive culture purpose-driven mission and long-term career growth opportunities.
About This Role
As an Operations Center Technician you will serve as a key point of coordination between customers and data center operations teams.Youllmonitorsystems respond to real-time alerts and provide remote hands support that ensures seamless operations for customers relying on Sabeys infrastructure.
This role is ideal for someone early in their IT or data center career who enjoys problem-solving multitasking and working in a highly collaborative environment.Youllgain exposure to mission-critical systems operational processes and emerging technologieswhile buildinga strong foundationfor long-term growth within Sabey.
Your Contribution Will Likely Include
- Providing remote hands support to customers includingtimelyexecution of requests and clear communication
- Monitoring data center systems using alerting and ticketing platforms
- Triaging incoming issues and providing Level 1 support for operational events
- Coordinating with on-site operations teams to communicate customer impacts and updates
- Managing and documenting customer requests activities and reports
- Observing and tracking maintenance activities and issuing notifications as needed
- Supporting internal data center projects and operational initiatives
- Following and helping improve operational processes and procedures
- Identifyingopportunities to enhance service delivery for internal and external customers
- Leveraging AI and automation tools to streamline documentation communication and tracking tasks
Experience You Will Bring
- High School Diploma or GED
- Exposure to Information Technology (IT) or a related field
- Strong problem-solving and critical thinking skills in a fast-paced environment
- Ability to prioritize and manage multiple tasks without sacrificing quality
- Excellent verbal and written communication skills
- Strong organizational skills and attention to detail
- Proficiencywith Microsoft Office tools (Word Excel Outlook Teams etc.)
- Ability to quickly learn new systems and technologies
- Interest in and willingness to use AI tools and automation technologies
- Ability to work independently and collaboratively across teams
- Physical ability tolift upto 80 pounds and work with tools as needed
Sabeys Investment in You
Sabey is committed to building an enduring next-generation company that values and invests in the success of its team members. ThroughSabeyLife a holistic well-being initiative Sabey provides the resources benefits and support to help employees thrive both professionally and personally. Benefits:Sabey covers 100% of employee-only premiums for base medical and PPO dental plans and contributes up to $2000 annually to a Health Savings Account (HSA).
- Time to Recharge:Up to 5 weeks of PTO based on tenure plus 10 paid holidays and the ability to carry over unused PTO.
- Financial Wellness:Competitive matched 401(k) retirement plan.
- Growth & Development:Access to structured professional and personal development programs including Thought Patterns for High Performance EverythingDiSC and Built to Last.
Sabey offers long-term career growth internal mobility and a culture where people who are humble hungry and smart are supported and promoted from within something few competitors can match.
Theanticipatedannual base salary range for this position is $48235 - $72352.
The standard work schedule for this roleis Monday Friday 7am-3pm.
Learn more about Sabey and their organization here: Corporation and its subsidiaries including Sabey Data Centers and Sabey Construction are equalopportunityemployers and drug-free workplaces. Employment is contingent upon successful completion of a background check and pre-employment drug screening.
Another Source works with its clients on a retained basis. We encourage candidates who meet most though not necessarily all of the qualifications to apply and share their story.
If you need assistance or accommodation to apply please contact Sabey Human Resources at or.
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Required Experience:
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