Regional Service Development Manager
Irvine, CA - USA
Job Summary
Location: Irvine CA
Job Schedule: Full-time field role with approximately 50% travel
Education Requirement: Bachelors degree
Sponsorship: No
Come Drive Innovation with Us.
We are currently looking for a Regional Service Development Manager to join our team in Irvine CA/West Region.
Job Summary:
Supports and monitors regional aftersales programs to help Fixed Operations Managers (FOMs) drive parts and accessories performance ensuring consistent execution providing training and performance support and contributing insights to strengthen current and future regional initiatives.
A Day in the Life:
Partner with Fixed Operations Managers (FOMs) to develop and execute strategies that drive parts accessories and service growth across assigned dealerships.
Support achievement of regional sales and performance objectives through ongoing monitoring trend analysis and development of corrective action plans.
Identify dealership aftersales potential and work with regional leadership to prioritize opportunities and close execution gaps.
Support rollout communication and adoption of national and regional aftersales programs and initiatives.
Promote consistent service lane processes that increase customer traffic retention and revenue.
Assist dealerships with the effective use of service operations technology including online scheduling tools and digital service solutions.
Analyze sales program and market performance and provide insights and recommendations to regional and national management.
Support development coaching and performance management of assigned regional analysts and/or contract resources.
Partner with FOMs and dealerships to improve customer satisfaction retention and overall aftersales performance.
Qualifications
Strong understanding of dealership aftersales operations and Nissan Aftersales programs.
Experience supporting sales strategy performance analysis and program execution in a regional or field-based role.
Ability to influence and collaborate effectively with dealership and regional stakeholders.
Strong analytical organizational and prioritization skills.
Comfortable working independently in a virtual field-facing environment.
Proficiency with PC-based applications spreadsheets and sales-related systems.
Strong communication and presentation skills with a customer- and results-focused mindset.
Who Were Looking for:
Required:
Bachelors degree from a 4 year college or university in a related field required
Minimum of 6 years of progressive Marketing and Sales experience including:
Experience in a field support role (ex. Fixed Operations Manager Dealer Operations Manager)
Experience within the Aftersales function.
Experience may span dealership regional headquarters/corporate office environments within aftersales.
Prior supervisory and direct sales experience is preferred.
Physical Requirements
The physical requirements described below are representative of those an employee must normally meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable otherwise qualified individuals with disabilities to perform the essential job functions.
Travel:
Approximately 50% day and overnight domestic travel.
Must reside in Regional market.
What Youll Look Forward to at Nissan:
Career Growth and Continuous Learning Opportunities: Benefit from diverse career paths cross-departmental moves and innovative learning platforms. Enhance your skills through seminars leadership training and tuition reimbursement programs all while playing a vital role in shaping the future of transportation. From day one youll have the support to tackle challenges and contribute to impactful solutions across our organization.
Rewards: Be supported with a Comprehensive Benefits Package including medical mental health parental leave retirement savings & unique Nissan perks including discounts on lease vehicles as part of our Employee Lease Program and a Vehicle Purchase Program (VPP). For more information access our Nissan Benefits Overview Guide.
It is Nissans policy to provide Equal Employment Opportunity (EEO) to all persons regardless of race gender military status disability or any other status protected by law. Candidates for this position must be legally authorized to work in the United States and will be required to provide proof of employment eligibility at the time of hire; Nissan uses E-Verify to validate employment eligibility.
NISSAN FOR EVERYONE
People are our most valuable assets and diversity and inclusion are the key to maximizing the power of each individual member of our team. When everyone belongs the power of NISSAN is undeniable. Our Corporate Diversity Initiative aims to improve business results by ensuring that our workplace and core businesses meet the unique needs of our employees and customer base.
Nissan is committed to creating a culture where everyone belongs and employees customers and partners feel respected valued and heard. We have over 10 Business Synergy Teams (BSTs) across the U.S. and Canada that connect employees with shared characteristics or interests build allies and foster a company culture where all employees feel supported and included.
Nissan also values inclusion in all areas of our business as we strive to mirror the diversity of our customer base and the communities where we do business. We are committed to procuring innovative goods and services retailing our products and communicating from a diverse perspective which will help us continue to offer our customers competitively designed market-driven products.
Join us as we carry our commitment to diversity and inclusion into the future.
Irvine California United States of AmericaSalary Range:
$97745.00 - $172830.00Salary Range Estimate: Annual Salary: (Minimum to Maximum of Salary Range noted here). This compensation range represents the minimum and maximum base salary rates at Nissan for jobs assigned to this particular grade level. Please note that it is uncommon for an employee to be placed at either end of the range. Rather an employees actual base salary generally may fall somewhere in between and reflect the employees unique skills work experience education work location and market norms. Additionally pay may be based on comparisons to the base salary rates of other employees with similar backgrounds working in comparable roles.
Required Experience:
Manager
About Company
The company traces its name to the Nissan zaibatsu, now called Nissan Group. ... In 2014, Nissan was the largest car manufacturer in North America. Nissan is the world's largest electric vehicle (EV) manufacturer, with global sales of more than 320,000 all-electric vehicles as of Apri ... View more