Assets & Compliance Coordinator
Job Summary
Assets & Compliance Coordinator
A place to make things happen
Location:BradfordHybrid
Salary:28959 per annum
Permanent35 hours per week Monday Friday 9am to 5pm
We believe everyone should have a safe and affordable place to call home.Itsthis belief that drives everything we do and inspires us to goabove and beyondfor our customers. We pride ourselves in understanding their needs and delivering the best customer service every time.
Werealso proud to be at the forefront of change.Wereon a journey of transformation finding new ways to support our customers - and our people.
Ifyourelooking for a career where you can learn new skills try new things and shape your futuretheresa place for you at Accent.
About the role
As an Assets & Compliance Coordinator youll support the Customer Safety team to help keep our customers safe and proud of their homes. Youll play a key role in delivering planned and cyclical works programmes ensuring high standards of compliance and contributing to improved customer satisfaction.
Your role will include producing KPI reports administering audit certificates updating housing management systems and coordinating access with customers and contractors for safety checks such as gas servicing and fire door inspections. Youll attend contractor meetings take minutes and process payments in line with contract requirements.
Youll work closely with colleagues across multiple departments and external contractors helping to keep work running smoothly records accurate and deadlines met. Strong communication skills good organisation and the ability to prioritise are essential. Experience in compliance customer safety contractors or housing management systems would be beneficial.
This is a great opportunity to gain broad exposure across social housing within a supportive team doing work that truly matters.
Salary
The spot salary for this post is 28959 per annum for applicants who fully meet the requirements of the post.Ifyourestill developing some of the skills or experience you can start at a salary 5% or 10% below the spot rate with clear support and progression opportunities to reach the full amount.
About you
Youll have strong administrative and organisational skills with the ability to manage and prioritise multiple tasks effectively. Youre comfortable producing accurate reports and working collaboratively with a range of stakeholders with a clear customer focus.
Knowledge of customer safety experience using housing management systems and an understanding of invoicing or payment processes would be advantageous but are not essential.
The successful applicant will be subject to preemploymentchecks such as DBS and social media screening before an offer is confirmed.
Interviews
We want your candidate experience to reflect who we are -a place to grow a place to thrive a place to be you.
Stage 1: A Place to Connect
A call with the hiring manager.Youlllearn more about the role and team andwellget to know you your experience goals and what you bring.
Planned date: 13th May via Teams.
Stage 2: A Place to Show Your Strengths
A role related assessment and behavioural and scenario-based interview focused on how you apply your knowledge to real-life situations.Youllbe asked to complete a Customer Service Questionnaire in advance.
Planned date: 22nd Mayat our Bradfordoffice.
We aim to make the process clear supportive and genuinely valuable a place where you feel informed and confident at every step.
A place to build a future
Wevegot big ambitions andwerelooking for people who want to grow with us. Hereyoullhave the chance to learn new skills shape your career and thrive in a collaborative environment where your ideas matter.
And because we believegreat workdeserves great rewardshereswhat you can look forward to:
Generous time off 28 days holiday plus bank holidays an extra day for your birthday and theoptionto buy more.
Health & wellbeing support Cash health plan Health MOTs online GP access gym discounts and a dedicated volunteering day for a cause you care about.
Financialperks Car leasing options salary sacrifice schemes and exclusive discounts through our benefits platform to help your money go further.
Future-focused benefits Access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice plus life assurance at three times your salary for peace of mind.
Family-friendly policies Enhanced parental leave flexible working options and support for work-life balance.
Career development From Stepping into Management and Management Essentials training to our Leadership Academy apprenticeships and more wellhelp you grow and succeed.
This is more than a job itsa place where you canmake an impact feel valued and be rewarded for what you do.
WereCommitted to Inclusion
We believe diversity makes us stronger andwerecommitted to creating a place where everyone feels valued respected and able to thrive.
Our recruitment process is designed to be accessible and inclusive and if you need any reasonable adjustments at any stage just let us know wellmake it happen.
Because thisisntjust a workplace itsa place to belong.
Pleasedontdelay insubmittingyour application. Where roles are urgent or we receive a high volume of applications we may interview and conclude the process prior to any closing dateindicated.
If you have any queries about the role please email:
Please note candidates must have current eligibility to live and work in the UK Accent do not currently hold a sponsorship license.
Ifyourelooking for a place you can make a positive difference to society to ourorganisationand to your future apply now.
Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role.
Required Experience:
IC
About Company
We are Accent Housing, a national Housing Association providing safe, comfortable, and affordable homes to a diverse set of people.