Compliance & Operations Manager

About Agility Medical Group
Agility Medical Group is a rapidly growing healthcare organization focused on delivering high-quality Durable Medical Equipment (DME) services through innovative care models and operational excellence. We are seeking an experienced DME Compliance & Operations Manager to lead compliance oversight and daily billing operations while expanding our policies procedures and monitoring systems necessary to ensure regulatory adherence across all markets we serve.

Summary
The Compliance & Operations Manager is responsible for establishing and maintaining the compliance framework for the organizations DME operations while overseeing the daily performance of the billing team. This individual will ensure adherence to Medicare Medicaid commercial payer and state regulatory requirements while building scalable compliance processes as the organization grows.
This is a hands-on leadership role for someone who understands the complexities of healthcare compliance and can translate regulatory requirements into operational processes that protect the organization and support sustainable growth. The role requires a deep understanding of billing documentation requirements audits and supplier standards along with strong operational leadership to drive performance within the revenue cycle team.

Key ResponsibilitiesCompliance Leadership & Development
Develop and maintain DME compliance policies and procedures
Ensure adherence to CMS DMEPOS Supplier Standards
Monitor regulatory requirements for states served particularly Oklahoma and Kansas
Oversee internal compliance monitoring and documentation reviews
Lead internal pre-billing and post-billing audits
Implement processes to mitigate risk related to medical necessity documentation and billing
Prepare the organization for Medicare payer and accreditation organization audits
Partner with leadership to ensure compliance during expansion into new states

Billing & Revenue Cycle Operations
Manage the daily operations of the DME billing team
Supervise billing leads and ensure workflow efficiency
Monitor claims accuracy denial trends and payer compliance
Implement improvements to increase billing accuracy and reduce risk
Partner with operations and clinical teams to ensure proper documentation before claims submission
Support resolution of complex billing or payer issues

Process & Policy Development
Translate regulatory requirements into clear operational workflows
Develop & Implement training programs for staff on compliance and documentation requirements
Maintain documentation for accreditation and compliance audits
Establish internal reporting and monitoring systems to track compliance risk

Our Benefits Include:
Competitive Salary: $85000-$100000 annually (DOE) bonus opportunities
Medical Dental and Vision Coverage
Direct Primary Care & Telehealth Access
Short- & Long-Term Disability Voluntary Life Insurance
401(k) with Company Matching
Paid Holidays & PTO
AAA Membership

Work Details
Location: In-Person Oklahoma City OK
Hours: Monday Friday 8:00 AM 5:00 PM
Type: Full-Time Salaried

Lets Get Back in the Game Together
If youre a DME operator who thrives on ownership complexity and building systems that last to drive operational excellence we want to hear from you!

Qualifications
5 years of experience in operations or compliance
Strong knowledge of Medicare DMEPOS billing requirements
Experience managing or supervising DME billing teams
Deep understanding of medical necessity documentation requirements
Experience with audits payer reviews or accreditation processes
Knowledge of state licensing requirements for DME suppliers
Ability to develop and implement policies and operational procedures

Preferred Experience
Bachelors degree in healthcare administration business or a related field.
Experience with Brightree TrueSight Niko Health or similar DME billing platforms
Experience working with Medicare Medicaid and commercial payer audits
Experience supporting DME accreditation processes
Knowledge of DME compliance monitoring programs

This role is designed for leaders who want to own a business function not just manage tasks. Candidates seeking a narrowly scoped billing or transactional position are unlikely to thrive in this role.