Medical Office Front Desk Reception

FlexPlus Physical Therapy

Job Location:

Framingham, MA - USA

Hourly Salary: $ 20 - 23

Posted on: 5 days ago

Vacancies: 1 Vacancy

Job Summary

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off

If you believe that a healthcare office should be as welcoming as a living room and as efficient as a well-oiled machine we want to meet you.

At FlexPlus Physical Therapy in Framingham our patients dont just come to us to heal; they come to see their people. Our Google reviews are full of praise for our friendliness and we take that reputation seriously. Were a team that genuinely enjoys each others company and we find that a laugh or two makes the workday fly by.

We are looking for a Patient Experience Coordinatorto begin in mid-to-late April who is the perfect blend of a Director of First Impressions and a Logistics Ninja.

The Role

You are the heartbeat of our clinic. Youll manage the flow of the day ensuring our patients feel seen and cared for from the moment they walk in until they schedule their next visit.

Your Day-to-Day:

The Warm Welcome: Greeting and checking in patients with a genuine smile.
The Schedule Master: Managing appointments and keeping the flow steady (and enforcing policies with a kind but firm touch).
The Communicator: Answering phones and assisting patients with needs.
The Front-End Billing Coordinator: Collecting cost-shares and fees answering patient questions about insurance.
The Office Pro: Handling essential tasks like scanning filing and assisting with creative marketing projects.

Who You Are

An EXPERT Multitasker: You can answer a phone check in a patient and smile all at the same timewithout breaking a sweat.
Tech-Savvy: Youre comfortable navigating software and modern office technology.
Organized & Assertive: You take pride in an orderly desk and a schedule that stays on track.
A Team Player: You jump in where needed because you know were better together.

Qualifications:

Required: High School Diploma (or higher).
Preferred: 1 years of experience working with health insurance.
Bonus Points: Bilingual skills (Spanish Portuguese or Russian) are a huge plus!

The Perks of the Plus

We value our team and believe in taking care of the people who take care of our patients.

Schedule: Monday Friday 8:15 AM 5:15 PM (with a full hour for lunch to recharge!).
Pay: Competitive and based on experience.
Health & Wellness: Subsidized health and dental insurance.
Future Planning: 401K with company matching.
Security: Life insurance and Long-Term Disability.
Time Off: Paid holidays and PTO to keep you feeling refreshed.

Ready to join the family

If you have the skills to manage a busy office and the personality to make our patients feel like family wed love to hear from you.

To Apply: Please send your resume and a brief note telling us why youre the Plus were looking for at FlexPlus Physical Therapy.

Compensation: $20.00 - $23.00 per hour

Required Experience:

Junior IC

Benefits:401(k)401(k) matchingDental insuranceHealth insurancePaid time offIf you believe that a healthcare office should be as welcoming as a living room and as efficient as a well-oiled machine we want to meet you.At FlexPlus Physical Therapy in Framingham our patients dont just come to us to heal...