Real Estate Coordinator

REAL ESTATE COORDINATOR

SALARY RANGE: $18.00 - $25.00 per hour

FLSA: Non-exempt

LOCATION: Nationwide (Atlanta or Charlotte preferred)

CONTACT: HR Department - ;

BENEFITS: Comprehensive package: single/family health vision dental 401(k) and more

Website:

NACA

NACA is the countrys largest HUD approved non-profit homeownership housing counseling and advocacy organization with more than three million Members strong and 47 offices nationwide. NACA has established a proven track record of over three decades not only earning respect for its operations but also becoming feared by predatory lenders. NACAs reputation is built on being the most effective organization providing affordable homeownership in the United States. NACA has been on the forefront of fighting against abusive and discriminatory lending practices over more than thirty years. NACA is aggressively hiring hardworking relentless and dedicated individuals who are willing and eager to fight for economic justice and racial equality. NACA provides unprecedented opportunities for its staff to do well financially by doing good.

Founded in 1988 NACA has won campaigns against some of the countrys most powerful companies and individuals engaged in predatory and discriminatory lending. NACAs success is a result of its relentless confrontational advocacy as well as state of the art systems and operations. NACAs purchase program provides comprehensive counseling as HUDs largest housing counseling agency (through its Neighborhood Stabilization Corporation subsidiary) with access to NACAs Best in America mortgage requiring no down payment no closing costs no mortgage insurance no need for perfect credit and always at a below-market fixed interest rate. NACA has more than $20 billion in mortgage commitments with $15 billion from Bank of America to fund this extraordinary mortgage. NACA is also the most effective organization in providing affordable solutions to homeowners with an unaffordable mortgage and has done so for more than 500000 at-risk homeowners nationwide through its HomeSave program.

Built on this unprecedented track record of success NACA is rapidly expanding across the country and is hiring many hardworking dedicated exceptional new employees. NACA continues its aggressive advocacy in fighting for economic justice for low to moderate income people and communities. NACA also continues to fight for economic justice including eliminating unaffordable student debt increasing taxes on the wealthy reducing income inequality ending structural racism and mitigating climate change among other issues. Employees at NACA have a tremendous impact on the communities and Members they serve. For more information about NACA or its history and programs visit .

Advocacy in Support of NACAs Mission:

Employment with NACA requires ongoing participation in NACAs advocacy outreach community organizing and other activities as determined by NACA. Staff need to support and actively promote the organizations mission tactics and advocacy. Such participation in and support of NACAs aggressive advocacy campaigns and other activities is important in advocating for economic justice and expanding NACAs Best in America Mortgage and homeownership program.

REAL ESTATE COORDINATOR:

A NACA Real Estate Coordinator (REC) is responsible for a variety of administrative and customer service functions. The REC works directly with the NACA Real Estate Department Director and the NACA In-House Agents (IHAs) to assist them in representing and advocating for NACA Members in their housing search. The REC also assists IHAs with other issues such as licensing NACA Lynx and other processes to facilitate NACA real estate services. This includes but not limited to Member support data entry into NACA Lynx system maintaining Real Estate data direct support for the NACA Real Estate Broker In-House and Outside Real Estate Agent and Builder support including support of the Real Estate Director on various projects. With supervision performs agent assignment support for Local Offices and remote markets as it relates to the interaction and duties of the Real Estate department.

JOB QUALIFICATIONS:

NACA seeks administrators with a positive and open attitude a strong work ethic and relentless commitment to success with attention to detail and ability to meet aggressive deadlines and ambitious goals. S/he is expected to have a high level of core competencies and skills included in ones personal characteristics and professional experiences in the following areas: communication organizational skills professional skills professionalism customer service exceptional problem solving time management positive leadership computer skills and being mission-driven. The Core Competencies & Skills are described in detail at

EDUCATION:

High School Graduate or Equivalency Required

B.A. or B.S. Preferred

Real Estate Courses Highly Preferred

EXPERIENCE:

One year of Real Estate experience courses and/or training preferred.

One year or more in real estate industry related field such as mortgage title attorney appraisal and/or property management services.

Three to five years of Office/Administrative duties required.

Experience in handling a high call volume (such as call center customer service).

Experience in using MS-Word Excel and payroll programs.

SKILLS:

Strong administrative clerical and/or interpersonal skills with attention for details and excellent organization and customer service skills.

Communication: Communicates effectively in all forms with staff customers and agencies/organizations. Ensures that others understand the message. Speaks and listens effectively. Shares information when appropriate

Administrative skills: Capable of answering multi-line phone system detailed clerical documentation of all communications contacting NACA members and real estate agents to coordinate and document referrals into member files consistent follow-up with both real estate agents and members capacity to answer basic real estate related questions and explain NACA product/process dialog with builder/developers to provide status updates and research of NACA markets to assist with developing emerging markets to increase community awareness of and participation with NACA Mortgage Program.

Organizational Skills: Must be detail oriented and have excellent time management skills. Needs to organize and prioritize multiple tasks for multiple persons consistently and effectively.

Communication: Communicates effectively in all forms with staff customers and agencies/organizations. Ensures that others understand the message. Speaks and listens effectively.

Confidentiality: Work with private information and demonstrate a need to know work ethic.

Ability to speak languages other than English a plus.

TYPICAL DEMANDS:

Must be able to meet the demands of the job that consists of a minimum 45 plus hours a week.

Must be able to work under pressure.

Implement company policy and procedures.

Operation of the office: Ensure that the NACA Real Estate Agents (in all local offices) have all the supplies necessary to render services and all equipment is functioning.

Administrative functions: This includes answering of the phones data entry follow-up with realtors and members and scheduling the referrals for members and realtors clerical and other administrative functions.

Emerging Markets: Research NACA markets to identify and increase affiliations with Builders/developers/community initiatives to increase their participation in the NACA program.

Advocacy: Participate and assist in national and local advocacy campaign

Must be able to work additional hours as needed to complete assigned duties

Other duties as assigned.

APPLICATION PROCESS:

Applicants must complete the application at .

NACA is an equal opportunity employer. Minority and bilingual individuals particularly those who speak and write in Spanish as well as second change applicants are strongly encouraged to apply.

To follow-up and for inquiries regarding this and other positions contact NACAs HR Department at or call ext 1215.

This job description is solely for descriptive purposes with NACA reserving the right to make unilateral changes to this job description including the compensation for all staff or on an individual basis. NACA may also change the compensation during campaigns activities and events at its discretion. This does not constitute a contract for employment. Nothing herein shall limit NACA in its sole discretion from terminating an HC for any reason or no reason with employment on an at-will basis.

APPLICATION PROCESS:
Applicants must complete the application at .

NACA is an equal opportunity employer. Minority and bilingual individuals particularly those who speak and write in Spanish as well as second change applicants are strongly encouraged to apply. To follow-up and for inquiries regarding this and other positions contact NACAs HR Department at or call ext. 1221.