Benjamin Franklin Plumbing and One Hour Heating & Air Conditioning of San Diego is seeking a high-performing residential Sales/Service Plumber to help launch and grow our plumbing division in San Diego. This is a hands-on field role for a technician who can diagnose problems present solutions clearly close work ethically and deliver an outstanding customer experience. As the department grows this person will also help train mentor and lead future plumbing team members.
This is a working leadership role for someone who is not only technically strong but also knows how to turn service calls into revenue through excellent customer communication clear options and ethical sales execution.
You will be a key contributor in the field running calls diagnosing issues presenting repair and replacement options and closing work while also helping train coach and develop other plumbers on performance professionalism and customer experience.
We are looking for a leader who can set the tone for the team: someone who leads by example performs at a high level and knows how to help other technicians improve their conversion rate average ticket memberships and overall customer satisfaction.
What Youll Do You will split your time between personally producing in the field and leading the plumbing team.
Field Production / Sales
Run residential plumbing service calls and deliver an excellent customer experience from start to finish
Diagnose plumbing issues accurately and develop clear repair or replacement solutions
Present homeowners with professional options and upfront pricing
Close work ethically through strong communication trust-building and problem-solving
Promote memberships financing options and long-term plumbing solutions when appropriate
Serve as the standard for workmanship professionalism and in-home sales performance
Leadership & Team Development
Supervise mentor and support a team of residential service plumbers
Coach plumbers on technical skill communication service process and sales execution
Conduct ride-alongs call reviews and field coaching to improve results
Help hold the team accountable to KPIs including revenue average ticket conversion rate memberships callback/warranty performance and customer satisfaction
Support hiring onboarding and development of new team members
Promote a culture of safety urgency accountability and customer-first service
Operations
Work closely with dispatch and office staff to improve scheduling productivity and profitability
Ensure accurate documentation in ServiceTitan including notes estimates photos and completed invoices
Maintain company vehicle tools and equipment in excellent condition
Assist with escalated service issues and more advanced technical calls as needed
What Were Looking For
5 years of residential plumbing service experience
Strong in-home plumbing sales experience with a proven ability to present options and close work
Prior lead plumber field supervisor trainer or sales coaching experience strongly preferred
Demonstrated success driving revenue memberships average ticket and customer satisfaction
Ability to coach and develop other plumbers in both technical performance and sales process
Strong communication skills professionalism and leadership presence
Comfortable using ServiceTitan
Valid drivers license and clean driving record
Ability to pass background check and drug screening
What Success Looks Like
You personally perform at a high level in the field
You help increase team revenue conversion and memberships
You raise the standard for customer experience and workmanship
You become a trusted leader who can help scale Benjamin Franklin Plumbing in San Diego
Compensation & Benefits
Competitive base pay plus performance-based incentives
Additional compensation tied to personal production and team performance
Company vehicle uniforms tools and equipment
PTO paid holidays and benefits
Compensation: $125000.00 - $200000.00 per year
Join the One Hour Team!
We want to make joining our team as easy as possible. Our team members are the most valuable assets in our organization. Its true our employees come first! How do we prove it First things first.
Pay We believe the best performers deserve the best pay. Thats why we want to pay YOU the best competitive rate.
Flexibility We want YOU to have time for the most important things in your life. Our scheduling is flexible. Find out how we do it.
Career Path We offer you an unlimited future with our world class training programs. Our training programs include Technical Training Virtual technical training communications sales and more! If you are serious about your career and want to learn from the best in the industry apply today!
So if you have a great attitude and a strong workethicand are someone who takes pride in the work you do then we want to hear from you!
Each franchise location is independently owned and operated by a franchisee. Your application will go directly to the franchisee and all hiring decisions will be made by the management of this franchisee. The franchisee sets their own compensation and benefits. All inquiries about employment benefits scheduling and compensation at this franchise should be made directly to the franchise location and not to One Hour Heating and Air Conditioning Corporate.
Responsive recruiterBenefits:401(k) matchingBonus based on performanceCompany carCompetitive salaryDental insuranceEmployee discountsFree uniformsOpportunity for advancementPaid time offTraining & developmentVision insuranceBenjamin Franklin Plumbing and One Hour Heating & Air Conditioning of San Di...
Responsive recruiter
Benefits:
401(k) matching
Bonus based on performance
Company car
Competitive salary
Dental insurance
Employee discounts
Free uniforms
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Benjamin Franklin Plumbing and One Hour Heating & Air Conditioning of San Diego is seeking a high-performing residential Sales/Service Plumber to help launch and grow our plumbing division in San Diego. This is a hands-on field role for a technician who can diagnose problems present solutions clearly close work ethically and deliver an outstanding customer experience. As the department grows this person will also help train mentor and lead future plumbing team members.
This is a working leadership role for someone who is not only technically strong but also knows how to turn service calls into revenue through excellent customer communication clear options and ethical sales execution.
You will be a key contributor in the field running calls diagnosing issues presenting repair and replacement options and closing work while also helping train coach and develop other plumbers on performance professionalism and customer experience.
We are looking for a leader who can set the tone for the team: someone who leads by example performs at a high level and knows how to help other technicians improve their conversion rate average ticket memberships and overall customer satisfaction.
What Youll Do You will split your time between personally producing in the field and leading the plumbing team.
Field Production / Sales
Run residential plumbing service calls and deliver an excellent customer experience from start to finish
Diagnose plumbing issues accurately and develop clear repair or replacement solutions
Present homeowners with professional options and upfront pricing
Close work ethically through strong communication trust-building and problem-solving
Promote memberships financing options and long-term plumbing solutions when appropriate
Serve as the standard for workmanship professionalism and in-home sales performance
Leadership & Team Development
Supervise mentor and support a team of residential service plumbers
Coach plumbers on technical skill communication service process and sales execution
Conduct ride-alongs call reviews and field coaching to improve results
Help hold the team accountable to KPIs including revenue average ticket conversion rate memberships callback/warranty performance and customer satisfaction
Support hiring onboarding and development of new team members
Promote a culture of safety urgency accountability and customer-first service
Operations
Work closely with dispatch and office staff to improve scheduling productivity and profitability
Ensure accurate documentation in ServiceTitan including notes estimates photos and completed invoices
Maintain company vehicle tools and equipment in excellent condition
Assist with escalated service issues and more advanced technical calls as needed
What Were Looking For
5 years of residential plumbing service experience
Strong in-home plumbing sales experience with a proven ability to present options and close work
Prior lead plumber field supervisor trainer or sales coaching experience strongly preferred
Demonstrated success driving revenue memberships average ticket and customer satisfaction
Ability to coach and develop other plumbers in both technical performance and sales process
Strong communication skills professionalism and leadership presence
Comfortable using ServiceTitan
Valid drivers license and clean driving record
Ability to pass background check and drug screening
What Success Looks Like
You personally perform at a high level in the field
You help increase team revenue conversion and memberships
You raise the standard for customer experience and workmanship
You become a trusted leader who can help scale Benjamin Franklin Plumbing in San Diego
Compensation & Benefits
Competitive base pay plus performance-based incentives
Additional compensation tied to personal production and team performance
Company vehicle uniforms tools and equipment
PTO paid holidays and benefits
Compensation: $125000.00 - $200000.00 per year
Join the One Hour Team!
We want to make joining our team as easy as possible. Our team members are the most valuable assets in our organization. Its true our employees come first! How do we prove it First things first.
Pay We believe the best performers deserve the best pay. Thats why we want to pay YOU the best competitive rate.
Flexibility We want YOU to have time for the most important things in your life. Our scheduling is flexible. Find out how we do it.
Career Path We offer you an unlimited future with our world class training programs. Our training programs include Technical Training Virtual technical training communications sales and more! If you are serious about your career and want to learn from the best in the industry apply today!
So if you have a great attitude and a strong workethicand are someone who takes pride in the work you do then we want to hear from you!
Each franchise location is independently owned and operated by a franchisee. Your application will go directly to the franchisee and all hiring decisions will be made by the management of this franchisee. The franchisee sets their own compensation and benefits. All inquiries about employment benefits scheduling and compensation at this franchise should be made directly to the franchise location and not to One Hour Heating and Air Conditioning Corporate.
At One Hour Heating & Air Conditioning, all our technicians are licensed, qualified, and equipped to handle any AC or heating project. Request service today!
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