Director, Business Insights

Position Overview

What Youll Do:

• Define and lead the vision strategy and roadmap for Business Insights across the Zelis payments organization transforming the function from retrospective reporting to proactive decision-oriented insights.

• Build a culture of transformation innovation and accountability within the team shifting focus from dashboard production to insight generation business partnership and measurable impact.

• Partner closely with executive leadership to identify the most important operational and client-facing opportunities where data and insights can drive performance growth and differentiation.

• Serve as a trusted advisor to senior leaders using data-driven storytelling and strong executive presence to influence priorities decisions and action.

• Lead the evolution of the teams analytics operating model including improved prioritization governance intake delivery standards and stakeholder engagement.

• Elevate the quality clarity and business relevance of data visualizations dashboards and presentations by establishing best practices in visualization design narrative development and executive communication.

• Drive the development of scalable business intelligence and analytics solutions that enable both self-service access and deeper strategic insights for internal stakeholders payers and providers.

• Leverage Snowflake and modern BI platforms to expand analytics capabilities improve speed to insight and deliver measurable business value.

• Champion the use of AI to enhance reporting automate insight generation identify anomalies improve forecasting and uncover patterns and opportunities at scale.

• Lead the team through AI data and insights transformation helping define how AI tools prompt strategies and intelligent workflows can improve both productivity and decision quality.

• Collaborate cross-functionally with IT finance operations product and commercial leaders to understand business needs and deliver high-impact tailored analytical solutions.

• Build coach and develop a high-performing team of leaders and analysts creating a strong culture of learning innovation collaboration and continuous improvement.

• Lead with a people-first mindset by providing clear direction meaningful feedback succession planning and development opportunities that elevate team capability and engagement.

What Youll Bring to Zelis:

• Bachelors degree with 15 years of relevant experience or masters degree with 10 years of relevant experience. with a strong record of leadership and impact in business insights analytics business intelligence or data strategy roles.

• Proven success leading organizational transformation and modernizing analytics functions beyond traditional reporting into insight-driven business-partnering teams.

• Strong leadership skills with experience building coaching and inspiring high-performing teams through change.

• Experience with organizational design and change management.

• Proven experience in designing and implementing enterprise data architectures and BI solutions.

• Strong knowledge of data warehousing ETL processes data modeling and data governance.

• Proficiency with modern BI and data platforms such as Sigma Power BI SQL and Snowflake).

• Excellent communication collaboration and interpersonal skills with the ability to engage effectively across technical and non-technical audiences.

• A strategic mindset strong problem-solving ability and a bias toward action innovation and continuous improvement.

Base Salary Range

At Zelis we are committed to providing fair and equitable compensation packages. The base salary range allows us to make an offer that considers multiple individualized factors including experience education qualifications as well as job-related and industry-related knowledge and skills etc. Base pay is just one part of our Total Rewards package which may also include discretionary bonus plans commissions or other incentives depending on the role.

Zelis full-time associates are eligible for a highly competitive benefits package as well which demonstrates our commitment to our employees health well-being and financial protection. The US-based benefits include a 401k plan with employer match flexible paid time off holidays parental leaves life and disability insurance and health benefits including medical dental vision and prescription drug coverage.

Equal Employment Opportunity
Zelis is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.

We welcome applicants from all backgrounds and encourage you to apply even if you dont meet 100% of the qualifications for the role. We believe in the value of diverse perspectives and experiences and are committed to building an inclusive workplace for all.

Accessibility Support
We are dedicated to ensuring our application process is accessible to all candidates. If you are a qualified individual with a disability or a disabled veteran and require a reasonable accommodation with any part of the application and/or interview process please email .

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities duties and skills from time to time.