Engineering Manager
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Job Location:
Monthly Salary:
Posted on:
5 days ago
Vacancies:
1 Vacancy
Job Summary
Engineering Manager
Who We Are
Comm100 is an award-winning digital customer engagement platform enabling organizations to better engage convert and support their customers online. Established in 2009 Comm100 serves over 10000 clients globally including HP Rackspace Government of Canada Google Stanford University and many more. We believe that our work is never done as long as there are customers in a queue. We dont sleep until we find the smartest most efficient way to communicate answer questions and solve problems.
What We Believe
At Comm100 we strongly believe that the success of a company depends entirely on its people. We seek self-motivated team players who will appreciate a performance-driven work environment rooted in creativity personal development integrity and open communication. We work hard but always make time for fun.
What We Offer
- Competitive compensation
- Comprehensive benefits package
- Flexible working environment and office hours
- Quarterly fun and interactive team-building events
- Opportunities for professional learning growth and career advancement
About the Role
Responsibilities:
- Implement product feature development in alignment with the companys business strategy and product roadmap.
- Develop business analysis and requirement documents with support from the Product Manager based on a strong understanding of business needs and product features.
- Conduct research and technical validation of new infrastructure services and frameworks to support business and technical requirements.
- Leverage AI coding tools to drive end-to-end engineering workflows including design development testing and delivery.
- Provide timely and effective technical support to sales and customer support teams resolve production issues and manage feature requests.
- Support and mentor engineers by providing technical guidance coaching and development opportunities.
- Stay up to date with the latest development tools and technologies and continuously expand knowledge through learning and industry engagement.
Requirements:
- Bachelors degree or higher in Computer Science Software Engineering or a related field.
- At least 5 years of experience in web application development and 2 years in engineering management.
- Full product development lifecycle experience in SaaS platforms or enterprise systems.
- Proficiency in backend development (e.g. .NET C# Entity Framework) or frontend development (e.g. HTML CSS JavaScript React).
- Strong expertise in database design management and SQL performance tuning; familiarity with SQL Server MySQL or similar databases.
- Solid experience with cloud infrastructure and services (e.g. AWS Azure) and modern frameworks for SaaS platform development.
- Strong project management skills including requirement analysis system design planning progress tracking risk management and documentation.
- Excellent leadership logical thinking and communication skills.
- Experience working with AI-driven products or technologies is a strong plus.
Salary: $per year
Location: This position is a fully on-site role.
We sincerely thank all applicants for their interest; however only shortlisted candidates will be contacted. Applicants must be eligible to work in Canada.
Required Experience:
Manager
About Company
Unlock the power of Comm100's all-in-one omnichannel communication platform – live chat, bots, automation, email, and more to enhance customer engagement!
