Area Office Coordinator

The Area Office Coordinator (AOC) plays a vital role in supporting the operational success of multiple hospice locations within an assigned area. This position serves as a key administrative and operational partner to Area and Program leadership ensuring business office functions run efficiently compliantly and consistently.

The AOC provides leadership training and guidance to administrative teams; supports payroll billing and documentation processes; and helps optimize systems and workflows across locations. This is an excellent opportunity for a detail-oriented collaborative professional who enjoys mentoring others analyzing processes and contributing to high-quality hospice care.

Schedule: Monday - Friday; 8am - 4:30pm

Who we are:

At Care Hospice we take immense pride in being a mission-driven patient-centered leader in end-of-life care. Guided by our vision to be the most trusted partner in hospice care we surround our patients and their loved ones with unwavering support comfort and compassion. At Care Hospice we look for dedicated professionals who share our belief that true hospice care extends beyond medical needsits about bringing dignity peace and human connection to every life we touch.

We offer a supportive growth-oriented environment along with a comprehensive benefits package that includes:

• Comprehensive Health Dental & Vision Insurance
• Career Path Program that supports internal growth advancement and increased pay
• A generous time-off package with 15 days of PTO & 10 Holidays to rest and recharge
• Tuition Reimbursement & Certification Assistance to support your professional growth
• Wellness & Discount Programs to help you lead a healthy and balanced life
• Cell Phone Mileage & Gym Membership Reimbursement for your convenience
• Company matching 401(k) to secure your future

• Support consistent high-quality business office operations across multiple hospice locations through training tools and best-practice guidance
• Partner with Area and Program leadership to analyze operational and administrative data identify trends and drive process improvements
• Lead onboarding refresher training and ongoing education for administrative staff; develop clear job aids workflows and standard operating procedures
• Serve as a key resource for EMR systems collaborating with Education IT Clinical and Operations teams on training troubleshooting and system optimization
• Support accurate and timely payroll and billing processes by reinforcing documentation standards resolving discrepancies and helping prevent billing delays
• Promote timely accurate admissions and discharge documentation through audits reporting and HIPAA-compliant practices
• Maintain standardized processes and reporting for area-level office operations including supplies equipment meetings and vendor coordination
• Track administrative workforce data to support onboarding training completion and compliance in partnership with HR and Operations
• Model organizational values and hospice philosophy through professionalism collaboration and compassionate service

• High School Diploma or GED required; Associate degree preferred
• Minimum of three (3) years of progressive administrative experience; hospice or healthcare experience preferred
• Knowledge of hospice operations healthcare documentation regulatory compliance payroll billing and office operations preferred
• Proficiency in Microsoft Office Suite or comparable software as well as experience working in EMR and HRIS systems
• Must be a licensed driver with an automobile that is an accordance with state and organizational requirements and is in good working order
• Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact professionalism and diplomacy.
• Ability to take initiative set priorities multitask and organize work. Must be self-motivated and detail oriented.

$56000 - $66000 per year (Average Pay Range). The pay range listed represents a general guideline for the role and is not a guarantee of the final offer. Compensation will be determined based on the selected candidates relevant experience and the specific responsibilities of the position. Final compensation rate will be discussed and confirmed at the conclusion of the interview process.