Specialist New Store Coordinator Service
Nashville, IN - USA
Job Summary
Here at Scout Motors were carrying forward the heritage of one of the most iconic American vehicles in history. A vehicle dating back to 1960. One that forged the path for future generations of rugged SUVs and trucks and will do so once again.
But Scout is more than just a brand its a legacy steeped in a culture of exploration caretaking and hard work.
The Scout brand is all about respect. Respect for the past and the future by taking an iconic American brand that hasnt been around for a while electrifying it digitizing it and loading it with American innovation. Respect for communities by creating a company that stands for its people and its customers. Respect for both work and play with vehicles that are equally at home at a camp site a job site or on a Tuesday commute. And respect for our customers by developing two powertrains that meet their requirements an all-electric powertrain as well as the Harvester range extender powertrain which includes a built-in gas-powered generator with an estimated 500 miles of combined range.
At Scout Motors we empower our talented inclusive and entrepreneurial teams to innovate. What makes a Scout employee Someone who is a visionary and a leader who seeks new paths and shares lessons learned. A knowledgeable doer who collaborates across the company to build better. A go-getter with unrivaled passion.
Join us at Scout Motors and be part of shaping the future of transportation. If youre ready to drive change and make history apply now!
What youll do
Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:
Project Coordination & Planning
- Own the new store opening playbook and lead the operational execution of new Workshop and Connection Center launches.
- Develop and manage detailed project timelines milestones and schedules in partnership with construction facilities IT HR legal service and sales teams.
- Ensure all physical and operational componentsequipment inventory systems signage and safety infrastructureare in place on time.
Team Onboarding & Training
- Collaborate with Recruiting and Learning & Development to support onboarding and ramp-up of retail and service teams.
- Coordinate training schedules across multiple functions including vehicle operations customer delivery service workflows and safety procedures.
- Facilitate hands-on training sessions mock scenarios and operational walkthroughs to ensure team readiness.
- Partner with service leadership to confirm SOPs and technical training resources are in place before launch.
Cross-Functional Alignment
- Act as the central liaison between real estate construction design recruiting L&D and retail leadership to ensure seamless coordination.
- Work with digital and IT teams to manage go-live support for systems across sales delivery and service.
Operational Readiness
- Support the day-to-day retail operations of our Nashville TN location. These may include but are not limited to opening/closing procedures customer interactions reservation support ordering supplies office management and document management.
- Oversee site readiness activities including facility setup equipment installation vehicle logistics merchandising shop tooling and IT infrastructure for front-of-house and back-of-house functions.
- Ensure service bays parts storage and technician work areas meet launch requirements in collaboration with service operations and facilities teams.
- Lead soft launch activities such as role plays test drives mock repairs and delivery simulations to validate operational preparedness.
Post-Launch Success
- Conduct post-opening assessments to evaluate retail and service operations identify improvement opportunities and ensure smooth transition to standard operations.
- Provide on-site stabilization support for 3060 days post-launch to reinforce training SOPs and team execution.
Location & Travel Expectations:
- This role will be based out of the Scout Motors location in Nashville TN
- This role requires daily attendance per week in the office with regular in-person meetings and events.
- Applicants should expect that the role may require the ability to convene with Scout colleagues in person and be able to travel to participate in events on behalf of the company.
- Travel: The responsibilities of this role require the ability to travel up to 75%-90%.Valid drivers license required.
What youll bring
We expect all Scout employees to have integrity curiosity resourcefulness and strive to exhibit a positive attitude as well as a growth mindset. Youll be comfortable with change and flexible in a fast-paced high-growth environment. Youll take a collaborative approach to achieve ambitious goals. Heres what else youll bring:
- 5 years of experience in new store openings or retail network deployment.
- 3 years of leadership experience managing medium to large teams in retail or automotive environments.
- Bachelors degree in business administration retail management or equivalent experience (project management certification preferred).
- Exceptional communication skills with the ability to collaborate effectively across all levels of internal teams and external partners.
- Proficiency in Microsoft Office and project management tools with a proven ability to manage complex projects and multiple stakeholders.
- Strong organizational skills detail-oriented and capable of prioritizing tasks in fast-paced environments.
- Adaptable and proactive comfortable with change and able to thrive in dynamic settings.
- Team-oriented and personable while maintaining independence and accountability.
- Minimum of High School Diploma GED or equivalent required for all roles at Scout Motors Inc.
- Ability and willingness to travel domestically and internationally as required approximately 75% of the time.
- Valid drivers license required.
What youll gain
The benefits of joining Scout include the chance to build products and a company from the ground up. This is a chance to create something new and lasting with an iconic brand at its foundation. In addition Scout provides competitive compensation and benefits to support your physical mental and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides select highlights:
- Competitive insurance including:
- Medical dental vision and income protection plans
- 401(k) program with:
- An employer match and immediate vesting
- Generous Paid Time Off including:
- 20 days planned PTO as accrued
- 40 hours of unplanned PTO and 14 company or floating holidays annually
- Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
- Paid leave for circumstances related to bereavement jury duty voting time or military leave
Pay Transparency
This is a full-time exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidates skills and experience. The annual performance bonus program is preset and not candidate dependent.
Initial base salary range $90000.00 - $112500.00
Initial California base salary range $99000-$112500.00
Internal leveling code: IC9
Notice to applicants:
- To be considered for career opportunities at Scout Motors applicants must be 18 years of age or older.
- Residing in San Francisco:Pursuant to the San Francisco Fair Chance Ordinance Scout Motors will consider for employment qualified applicants with arrest and conviction records.
- Residing inLos Angeles:Scout Motors will consider for employment qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Initiative for Hiring Ordinance.
- Residing inNew York City:This role is not eligible for remote work in New York City.
Equal Opportunity
Scout Motors is committed to employing a diverse workforce and is proud to be an Equal Opportunity Employer.Qualified applicants will receive consideration without regard to race color religion sex national origin age sexual orientation gender identity gender expression veteran status disability pregnancyor anyother characteristicsprotected by law.Scout Motors is committed to compliance with allapplicablefairemploymentpractice laws.If you require reasonable accommodation to complete a job application pre-employment testing or a job interview or to otherwise participate in the hiring process please contact
Required Experience:
IC
About Company
We're designing, engineering, and building the next generation of electric trucks and rugged SUVs for the doers, makers, and explorers. The new Scout® Traveler™ and Terra™ models are here, born from the original legend, retooled for a new era.