Medical Assistant, Patient Serv Spec, 40 Hours (Days)

POSITION SUMMARY:

This position is to function as a member of both the clinical and administrative team and complete all assigned daily tasks to ensure smooth day to day operations in the SMG physician practice. The Medical Assistant I /Patient Service Specialist (PSS) I must maintain a professional positive manner when talking with patients (and all customers) in-person or over the phone or via email.

Position: MedAsst-Patient Serv Spec

Department: Endocrinology-Brighton

Schedule: Full Time

ESSENTIAL RESPONSIBILITIES / DUTIES:

Key Responsibilities

Clinical

• Works close with providers to assist in delivering world class care to patients.

• Rooms patients and prepares the patient for the provider visit.

• Takes vital signs as necessary. Responsible for accurate blood pressures temperature pulse pulse oximetry weight height respiratory rates and entering accurately into EMR.

• Record patient history chief complaint pharmacy information prescription list etc. into EMR for physical.

• Obtains required consents completes required forms as needed for specific visit types.

• Performs in office testing as needed. Required to perform controls on certain in office tests.

• Performs EKGs as ordered.

• Chaperones Providers as required.

• Administers vaccines and medications as ordered by provider following SMG policies.

• Stocks rooms and monitors expiration of supplies in exam rooms.

• Clinic Intake

• Scheduling

• Prior Athorizations

• Continuous Glucose Monitoring - Patient set-up and assistance

• Continuous Glucose Monitoring - Download and scan to EHR

• Point of Care testing

• Biospy setup and assistance

• Prescription creation

• Patient communication

Administrative

• Assists with incoming calls as needed by answering triaging and routing telephone calls appropriately as needed.

• Registers patients in EMR and verifies information including demographics and obtains accurate health insurance information. Conduct eligibility checks to ensure insurance is reflected accurately.

• Schedules patients appointments and appropriate testing for patients as directed.

• Follows scheduling rules and direct schedules patient visit.

• Performs pre visit planning daily for all upcoming scheduled appointments.

• Performs outreach to select patient groups as directed for patient care and quality and schedules specialty appointments and testing as required.

• Responsible to inform manager of all clinical or administrative supply needs or assists with ordering.

• Responsible to obtain prior authorizations and/or insurance referrals as per practice need.

• Must be able to work independently with little supervision.

• Adheres to all SEMC policies.

• Always uses discretion to ensure patient confidentiality.

• Performs all other duties as requested.

JOB REQUIREMENTS

EDUCATION:

• High School Diploma or equivalent required.

• Education from approved medical assistant program or equivalent preferred.

EXPERIENCE:

One to three years as a medical assistant preferred.

KNOWLEDGE AND SKILLS:

• Strong customer service

• Excellence expected.

• Excellent communication and interpersonal skills required.

• Experience with EMR strongly preferred. (Athena a plus)

• Experience with Microsoft Office Word Excel and Outlook preferred.

Compensation Range:

This range offers an estimate based on the minimum job qualifications. However our approach to determining base pay is comprehensive and a broad range of factors is considered when making an offer. This includes education experience skills and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs internal equity and addition BMCHS offers generous total compensation that includes but is not limited to benefits (medical dental vision pharmacy) discretionary annual bonuses and merit increases Flexible Spending Accounts 403(b) savings matches paid time off career advancement opportunities and resources to support employee and family well-being.

NOTE: This range is based on Boston-area data and is subject to modification based on geographic location.

Equal Opportunity Employer/Disabled/Veterans

According to the FTC there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications or apps job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.