Senior Recruiter

Who Are We

Government technology has failed the public for decades and Americans have been conditioned to expect websites from the 90s for essential public services.

Kaizen exists to strengthen trust in American public services by building technology that residents and public servants are proud to use. We partner with local state and federal agencies to replace legacy systems with modern AI-native software that is worthy of the people they serve. We started in outdoor recreation and now were building toward something much larger the software layer that powers how Americans access any government service.

Our platform already reaches 40 million residents across 50 agencies in 17 states.

Founded in 2022 and based in New York City Kaizen has raised $35 million from NEA a16z Accel 776 and Carpenter Capital. Were builders designers and operators who believe that beautifully designed software shouldnt be a luxury in government. Its how you earn trust back.

Location

This is a hybrid role based out of our New York City HQ. Candidates must be able to commute to New York City and work from our office at least three times per week (TuesdayThursday).

The Role

Kaizen is entering an exciting growth phase following our Series A and were looking for a Senior Recruiter to join as the second recruiter on the team working alongside our Recruiting Lead. Youll own full-cycle hiring across a mix of functions (engineering GTM ops design etc.). Youll be managing sourcing pipelines and interview coordination end-to-end while partnering closely with our founders and hiring managers to keep processes moving efficiently and candidates engaged. This role is highly hands-on and ideal for a recruiter with 3 years of experience whos excited to take on more ownership deepen their craft and make a visible impact in a fast-growing environment.

What Youll Do

• Own full-cycle recruiting across a mix of technical and non-technical roles.

• Lead proactive creative sourcing for hard-to-find talent: niche boolean searches unconventional platforms talent intelligence tools (we use Juicebox and LinkedIn Recruiter) and building pipelines from scratch

• Partner closely with hiring managers to align on role requirements calibrate quickly and keep processes moving

• Coordinate interviews manage candidate communications and keep the ATS (Ashby) tight and up to date

• Ensure every candidate gets a thoughtful white-glove experience from first touchpoint through close

• Track pipeline health and surface data-driven insights to keep stakeholders informed and decisions grounded

• Help identify and implement improvements to recruiting workflows tooling and automation as we scale

• Roll up your sleeves for whatever the moment calls for - no task is beneath you

What Were Looking For

• 3 years of full-cycle recruiting experience ideally at a startup or high-growth tech company

• A genuinely creative resourceful sourcer - you know how to find people who arent applying and you dont wait to be told how

• Comfortable recruiting across functions - you dont have a lane and thats a feature not a bug

• A strong hiring manager partner - able to drive alignment momentum and accountability throughout the process

• Data-driven by default - you track your work spot patterns and use metrics to make better decisions

• You are excited to actively use AI tools to work smarter not harder

• Highly organized and able to manage multiple reqs and priorities simultaneously without dropping the ball

• Someone who leads with empathy professionalism and genuine care in every candidate interaction

What Kaizen Offers

• Comprehensive medical through Oxford/United - Gold and Platinum PPO plans with 85% of premiums covered on the Platinum plan and a $0 employee premium option. Dental through Guardian PPO and vision through Beam with 99% of employee premiums covered and 50% for dependents.

• $100000 in fully paid life insurance. FSA and Dependent Care FSA. 401(k) access through Guideline.

• 16 weeks of fully paid parental leave for birthing parents. 10 weeks fully paid for non-birthing parents.

• Unlimited PTO & closed for all federal holidays.

• Company-wide winter break the week of Christmas.

• One-time home office or desk setup stipend up to $750.

• $50/month commuter benefit.

• $100/month for wellness or productivity - your call on how you use it!

• $500/year for professional development.

• $250/year for recreation

• Company-provided laptop

• Expensed lunch while in the office.

Kaizen is an equal opportunity employer. We do not discriminate on the basis of race color religion age sex national origin disability genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local law. If you need an accommodation during the interview process email us at .

Why Now

The government technology modernization wave is happening. Agencies are being pushed to change and they need partners who can move fast and build well.

We have the contracts. We have the agency relationships. We have the platform. We need the engineers.

If you want to spend the next few years shipping software that actually matters not another B2B SaaS dashboard not an internal tool nobody uses and you want to do it at a company moving aggressively into one of the most consequential markets in tech this is the role.

Dont Apply If...

You need a detailed ticket to know what to build next. You think AI tools are a crutch. You want to own one layer of the stack and never leave it. Youre more comfortable in a 500-person organization than a small team where everyones accountable. You need the problem fully defined before you start moving. Or if youre looking for low-stakes work because what we build touches real people in real moments that matter: accessing benefits families navigating public services constituents interacting with their government at its most critical touchpoints. This work is serious. The people we serve deserve serious teams.

Required Experience:

Senior IC