People Operations Specialist – Americas

We build. We create impact. 

We are looking for a People Operations Specialist to manage and coordinate HR operations across the Americas (US Canada Mexico). 

This role ensures accurate execution of employee lifecycle processes payroll coordination compliance tracking and HR data integrity across multiple countries and vendors. 

You will act as the operational backbone of the People function ensuring consistency reliability and scalability in a fast-growing international environment. 

Qualifications :

Qualifications were looking for. 

Key Responsibilities 

1. Employee Lifecycle (Multi-Country) 

• Execute onboarding and offboarding processes across US Canada and Mexico  

• Prepare and manage employment documentation (contracts amendments status changes)  

• Coordinate with local stakeholders and vendors  

• Maintain accurate and complete employee records  

2. Payroll Coordination (Multi-Country) 

• Prepare and validate payroll inputs (salary changes bonuses commissions)  

• Coordinate with payroll providers across regions  

• Track missing or inconsistent data and resolve discrepancies  

• Support payroll reviews and ensure timely processing  

3. Compliance & Documentation 

• Ensure compliance with local requirements (e.g. I-9 in the US employment standards in Canada and Mexico)  

• Manage HR policies and ensure they are up to date and consistently applied  

• Maintain and update the HR intranet portal (policies guidelines key documents)  

• Track key compliance deadlines and requirements  

• Ensure documentation is accurate organized and audit-ready  

4. HR Systems & Data Integrity 

• Maintain accurate employee data across HR systems  

• Ensure consistency between payroll HRIS and internal records  

• Track headcount changes and reporting needs  

• Support audits and internal reviews  

5. Employee Support & People Services 

• Act as first point of contact for employee questions related to:  

• Payroll and pay  

• Benefits and documentation  

• HR systems and processes  

• Coordinate with vendors or internal teams when escalation is needed  

• Identify opportunities to simplify standardize and optimize processes  

• Leverage AI tools to improve People Services efficiency including:  

• Drafting and automating responses to common employee requests  

• Supporting knowledge base and FAQ creation for self-service  

• Improving documentation clarity and accessibility (policies guides intranet)  

• Identifying repetitive tasks that can be automated or streamlined  

6. Immigration Support 

• Coordinate employment-based immigration processes with external counsel and vendors including:  

• Work authorization initiation and renewals  

• Immigration document tracking  

• Status changes impacting employment eligibility  

• Maintain accurate immigration records and tracking (expirations renewals key dates)  

• Act as liaison between employees HRBPs legal counsel and vendors  

• Ensure immigration compliance is reflected in HR systems and employee records  

Required Experience 

• 36 years in People Operations / HR Operations / HR Administration  

• Experience supporting multiple countries (US required Canada and/or Mexico a plus)  

• Familiarity with payroll coordination and HR systems (HRIS payroll platforms)  

• Strong understanding of operational HR processes in a scaling environment 

We innovate. We help communities thrive. 

VusionGroup has an international presence in 19 joining us youll be part of a globally distributed team of intellectually curious committed and collaborative co-workers.  

The work is fast paced challenging and ambitious. Here you will feel valued for your contributions as we reinvent modern commercetogether.  

We feel supported. You will too.  

VusionGroup is a place where people feel safe happy and respected. We offer programs and benefits to support you in whatever comes next in your life including: 

• Generous paid time off (PTO):  35 days PTO to enable work/life integration and promotes a culture of trust.
• Health & Wellness: Eligibility for healthcare benefits begin day one plus retirement savings plans.
• Financial future: While retirement savings plans vary by country we help you plan for your future.
• Family-First Support: Navigate family challenges with our assistance securing time for both your loved ones and self-care.
• Hybrid work: Find your balance with two days working from home three days in the office plus the freedom to work anywhere for up to two weeks a year.
• Time off to volunteer and give back to your community.
• Career Growth: E-learning opportunities and workshops and global mobility potential  
• Commute benefits: up to $100/month per employee for commuting expenses.
• Philanthropy: Our company matches employee donations up to $500 per year for causes close to your heart. 

Additional Information :

All your information will be kept confidential according to EEO guidelines.

Remote Work :

No

Employment Type :

Full-time