IT OPS

Technical Scope & Delivery

• Contribute to the definition of technical solutions ensuring production and security requirements (resilience monitoring scalability).
• Promote solutions based on existing products and services to optimize delivery time.
• Assemble and advise on production and infrastructure services aligned with application needs.
• Anticipate architecture security compliance delivery and scalability risks.

Production & Infrastructure Integration

• Integrate infrastructure and production requirements into the Product Backlog.
• Define and implement technical user stories (industrialization obsolescence automation).
• Support development teams to secure and accelerate project delivery.

Best Practices & Team Enablement

• Promote and spread application production best practices within the project team.
• Train and support teams in using Agile & DevOps tools and processes.

Production Readiness & Environments

• Facilitate solution deployments across Production and nonProduction environments.
• Ensure usability and reliability (backup/restore data access performance).
• Conduct or validate security reviews and access traceability.
• Identify operational blockers and propose action plans.

Run & Operational Stability

• Define service levels and production KPIs.
• Implement monitoring and supervision in production.
• Ensure uptodate installation and operational documentation.
• Validate and test backup and continuity plans (ICP).
• Provide support during release incidents or blockages.

Continuous Improvement

• Drive continuous improvement initiatives with Application Production Support.
• Propose enhancements to production services.
• Identify and share best practices across the organization.

Qualifications :

• Minimum 2 years of experience
• Background in IT Infrastructure & Production Operations
• Knowledge of IT Risk and Cybersecurity
• Strong coordination and stakeholder management skills
• Ability to delegate and lead collaboratively
• Analytical structured and critical thinking
• Strong communication and summarization skills
• Proactive committed and pedagogical mindset

Desirable / Nice to Have

• 3 years of experience
• Strong customercentric mindset
• High standards for quality and delivery
• Ability to work under pressure and manage conflicts
• Strong listening questioning and learning skills
• Good planning and prioritization abilities
• Adaptability to change and evolving environments

Remote Work :

No

Employment Type :

Full-time