Senior AI Specialist

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify peoples lives. With intelligent agreement management Docusign unleashes business-critical data that is trapped inside of documents. Until now these were disconnected from business systems of record costing businesses time money and opportunity. Using Docusigns Intelligent Agreement Management platform companies can create commit and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

The Senior AI Specialist Partner Digital Transformation & Success plays a pivotal role in empowering our global partner ecosystem to accelerate digital transformation and achieve measurable business outcomes through advanced AI this role you will collaborate with partners internal teams and customers to design implement and scale AI-driven solutions that elevate partner success and fuel innovation across the value chain.

By combining deep AI expertise with strong understanding of partner business models you will bridge the gap between cutting-edge technology and real-world partner impact. You will help partners harness AI to automate processes enhance experiences and unlock new revenue opportunities.

This position is an individual contributor role reporting to the Senior Director Partner Programs and Success.

Responsibility

• Serve as the AI subject matter expert for the Partner Digital Transformation & Success team Partner Programs and the broader partner ecosystem

• Translate complex AI capabilities into actionable strategies that partners can apply in real business scenarios

• Design and deliver AI solution strategies aligned to partner and customer transformation journeys

• Collaborate with partners to develop AI-enabled use cases prototypes and proof-of-concepts that demonstrate value

• Influence AI solution roadmaps by analyzing partner needs competitive signals and market trends

• Drive adoption of AI-powered tools platforms and experiences across the partner ecosystem

• Establish repeatable methodologies frameworks and best practices that accelerate AI-driven partner transformation

• Support field product and engineering teams to ensure seamless execution of AI initiatives globally and regionally

• Track performance metrics to assess the business impact of AI programs on partner success transformation outcomes and value realization

• Provide insight-based recommendations to optimize partner engagement and expand AI usage across the ecosystem

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at Docusign are assigned a job designation of either In Office Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a positions job designation depending on business needs and as permitted by local law.

Basic

• 8 years of relevant experience

• Experience with Agentic AI development machine learning data science or related domains with a proven track record of delivering business-impacting AI solutions

• Experience across AI/ML frameworks (e.g. TensorFlow PyTorch Azure AI Google Cloud AI) and Agentic AI platforms (e.g. Google Cloud Agent Builder Open AI Agentic capabilities Anthropic Claude etc.)

• Proven ability to translate complex technical concepts into clear practical strategies for non-technical stakeholders

• Experience designing building and deploying agentic AI platforms or advanced AI-driven experiences to improve partner engagement with strong data and analytics skills to define KPIs build dashboards and translate insights into measurable improvements in partner experience

• Bachelors degree

Preferred

• Masters degree in computer science engineering data science or a related technical field

• Familiarity with partner business models (e.g. SIs ISVs MSPs resellers) and digital transformation approaches

• Exceptional communication presentation and enablement skills for engaging technical and business audiences

• Ability to thrive in a cross-functional collaborative global environment

Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge skills and experience.

Based on applicable legislation the below details pay ranges in the following locations:

California: $140000.00 - $225075.00 base salary

This role is also eligible for the following:

• Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan which is calculated as a percentage of eligible wages and dependent on company performance.
• Stock: This role is eligible to receive Restricted Stock Units (RSUs).

Global benefits provide options for the following:

• Paid Time Off: earned time off as well as paid company holidays based on region
• Paid Parental Leave: take up to six months off with your child after birth adoption or foster care placement
• Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
• Retirement Plans: select retirement and pension programs with potential for employer contributions
• Learning and Development: options for coaching online courses and education reimbursements
• Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

Work Authorization Notice: Please note that we do not provide visa sponsorship or immigration support for this position. Applicants must already be authorized to work in the United States on a full-time permanent basis without the need for current or future sponsorship.

Working here

Docusign is committed to building trust and making the world more agreeable for our employees customers and the communities in which we live and work. You can count on us to listen be honest and try our best to do whats right every day. At Docusign everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed to be heard to exchange ideas openly to build lasting relationships and to do the work of their life. Best of all you will be able to feel deep pride in the work you do because your contribution helps us make the world better than we found it. And for that youll be loved by us our customers and the world in which we live.

Accommodation

Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation or a religious accommodation during the application process please contact us at .

If you experience any issues concerns or technical difficulties during the application process please get in touch with our Talent organization at for assistance.

Applicant and Candidate Privacy Notice

This position is not eligible for employment in the following states: Alaska Hawaii Maine Mississippi North Dakota South Dakota Vermont West Virginia and Wyoming.

Its important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience skill aptitude and a can-do approach. We will not discriminate based on race ethnicity color age sex religion national origin ancestry pregnancy sexual orientation gender identity gender expression genetic information physical or mental disability registered domestic partner status caregiver status marital status veteran or military status or any other legally protected category.

EEO Know Your Rights poster