Front Desk Security Clerk

• Greet and assist visitors employees and authorized personnel in a professional courteous and customer-focused manner.
• Provide exceptional customer service while addressing visitor questions and concerns with patience and professionalism.
• Perform administrative tasks including data entry filing document preparation recordkeeping and maintaining office files.
• Encode prepare and issue visitor badges for access to restricted areas turnstiles and buildings.
• Prepare restricted area vehicle passes including handicap access passes.
• Process camera pass requests in accordance with established procedures.
• Maintain accurate access logs for incoming and outgoing visitors.
• Input visitor request data into local security databases.
• Assist with employee check-out procedures and related administrative support.
• Conduct monthly inventory of badge supplies and report shortages.
• Monitor CCTV systems covering restricted areas and report discrepancies in writing to the Security Officer.
• Operate vehicle access gates during normal surge or emergency conditions.
• Validate credentials of drivers and passengers prior to granting vehicle access.
• Maintain daily vehicle ingress and egress logs including entry and exit times.
• Provide constant visual line-of-sight monitoring of controlled access areas during assigned shifts.
• Support additional clerical and office duties as assigned.

• Active Secret Clearance.
• High school diploma or GED required.
• Minimum of 1 year of experience in security front desk reception administrative support or access control.
• Proven ability to deliver outstanding customer serviceand interact professionally with diverse individuals.
• Demonstrated patience and the ability to remain calm when assisting visitors or resolving issues.
• Ability to verify credentials and enforce access control procedures.
• Experience maintaining logs records and data entry systems with accuracy.
• Strong written and verbal communication skills.
• Proficiency in Microsoft Office and standard computer applications.
• Ability to multitask in a fast-paced environment while maintaining professionalism.
• Ability to remain alert and attentive during extended monitoring periods.

• Previous experience working in a government military or secured facility environment.
• Experience monitoring CCTV and reporting security incidents.
• Knowledge of visitor management or access control software.

More about DT Professional Services:

Were looking for driven individuals to contribute to our talented & innovative team! At DT Professional Services we offer insurance benefits that include medical dental and vision coverage life insurance long & short-term disability 401(k) retirement plans (with employer match) tuition & certificate reimbursement along with paid time off (vacation/sick/holidays). We are happy to to offer growth opportunities for you to grow in your career - your success is our success!

DT Professional Services is a HUBZone certified Small Business; highly experienced in building award-winning custom software solutions. Established in 2013 we bring over a decade of experience delivering technology services and solutions that specialize in web & custom application development project & program management mobile & cloud computing services.

Our Mission is to provide cutting-edge customer-oriented technology solutions that maximize value drive engagement and empower your business. We do this by employing talented & driven individuals who share the same goals and excitement for the work we do. DT Professional Services believes in fostering collaboration career growth and building lasting relationships with our employees.