Program management

Job Summary

To support our extraordinary teams who build great products and contribute to our growth were looking to add a Program Manager located in Milpitas CA.

Reporting to the Sr Director Program Management the Program Manager will be responsible of guiding a team of cross functional experts in the delivery of customer focused products and services and will hold up development and implementation of a project pricing and program strategies in order to continue to deliver value to the business and its customers.

What a typical day looks like:

• Organize plan and direct program schedules and budgets.

• In charge of tracking relevant metrics and drive action items based on results.

• Provide help knowledge and expertise with contract negotiations as required.

• Oversee all interdepartmental activities ensuring completion of all adherences made relative a to product development timelines delivery quality and the required business metrics.

• Reviews program proposal or plan to resolve time frame funding requirements procedures for accomplishing program staffing requirements and allotment of available resources to various phases of program.

• Establishes work plan and staffing for each phase of program and arranges for recruitment or assignment of personnel.

• Manage the coordination of product life cycle activities with P&L and customer satisfaction also has control for different accounts of various complexities.

• Be the key channel of communication for customers and act as escalation in the event of customer issues.

• In charge of customers satisfaction reviews and corrective actions.

• Maintain current and develop additional business with customers.

• Monitor and track that project and program deliverables are met.

• Be accountable for maintaining excellent customer relations with both new and existing customers.

• Holds up production sites for projects costs and other customer related matters through business and expertise.

The experience were looking to add to our team:

• Bachelors Degree in related field.

• Minimum 7 years of experience in program administration/management with demonstrated ownership of endtoend program execution and overall program health.

• Advanced operational technical and people/process management skills with the ability to work crossfunctionally and build strong internal and external customer relationships in a customerfacing environment.

• Expert understanding of multiple functional processes and technologies including their interdependencies across the site(s) and the strategic impact of the function across locations.

• Strong execution and communication skills ensuring ontime delivery clear stakeholder communication and effective use of Microsoft Excel (intermediate level) for reporting and analysis.

• Deep knowledge of Flex operations and business practices with demonstrated expertise in complex technical or functional areas; prior experience leading or managing small teams.

#LI-EA1

EA42

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CH12

MS14

CC11

EC37

PF38

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FL75

What youll receive for the great work you provide:

• Full range of medical dental and vision plans
• Life Insurance
• Short-term and Long-term Disability
• Matching 401(k) Contributions
• Vacation and Paid Sick Time
• Tuition Reimbursement

Job Category

Is Sponsorship Available