Partner Program Manager

Bosch Home Comfort is seeking a Partner Program Manager to lead Sales and Marketing Programs. This role is responsible for driving customer acquisition retention and loyalty initiatives as well as designing and executing the Bosch Home Comfort PRO partner program across the United States and Canada to support sales growth.

Job Duties and Responsiblities:

• Create a strategic approach to the program that allows us to be competitive in the marketplace
• Collaborate with sales teams to support growth strategies by identifying initiatives needed for partner programs and promotions
• Develop materials to promote program benefits and resources
• Collaborate with third-party partners and with stakeholders within the business to deliver best-in-class customer experience when it comes to program participation
• Communicate with internal and external stakeholders important updates reminders and launches related to partner programs
• Track key-performance-indicators (KPIs) and report/present to leadership
• Manage and resolve inquiries and escalations from both external customers and internal sales teams
• Manage certain administrative aspects of program execution including but not limited to purchase orders invoices rewards inventory tracking forms processing
• Maintain program portal
• Support in-person and virtual customer events including distributor and dealer meetings and/or training

Travel expectations 20%

Qualifications :

• Bachelors degree in business or a related field or equivalent experience
• A minimum of 5 years of experience with a demonstrated track record of accomplishment in marketing sales account management and/or customer service
• Highly customer-focused and oriented with strong customer service and interpersonal skills
• Strong presentation skills
• Clear communicator with attention to detail
• Strong analytical skills and ability to interpret data
• Project management and organization skills with ability to complete projects and tasks on time
• Proficiency in Microsoft applications

Additional Information :

Indefinite U.S. work authorized individuals only.  Future sponsorship for work authorization unavailable.  

The U.S. base salary range for this full-time position is between $107000-$122000. Within the range individual pay is determined based on several factors including but not limited to work experience and job knowledge complexity of the role job location etc. This range does not include annual bonus percentage nor any other monetary considerations for the total compensation package. Your Recruiter can share more details about the specific salary range for this position during the interview process.

In addition to your base salary Bosch offers a comprehensive benefits package that includes health dental and vision plans; health savings accounts (HSA); flexible spending accounts; 401(K) retirement plan with an attractive employer match; wellness programs; life insurance; long term disability insurance; paid time off; parental leave. Pay ranges included in the postings when included generally reflect base salary; certain positions may include bonus or additional benefits.

Equal Opportunity Employer including disability / veterans.

*Bosch adheres to Federal State and Local laws regarding drug-testing. Employment is contingent upon the successful completion of a drug screen and background check. Candidates who have been offered the position must pass both screenings before their start date. 

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Remote Work :

No

Employment Type :

Full-time