Adult Education Student Information System Specialist Loma Vista Adult Education #4105

Mt. Diablo Adult Education

Adult Education Student Information System (SIS) Specialist

DEFINITION

• Under administrators supervision provides support for users of the Adult Education Student Information System (SIS) database.
• Maintains accuracy of SIS information and file system relative to student and staff records and for reporting.
• Provides attendance and related system-generated reports regularly at direction of administrators.

EXAMPLE OF DUTIES

• Provides attendance and system generated reports on a monthly and quarterly basis for school leadership and additional reports as may be needed at the direction of administrators. E
• Examines attendance reports on a regular basis and as needed provides a report to program staff for reconciliation of any discrepancies and then verifies discrepancies have been corrected. E
• Generates SIS new staff profiles and user levels as determined by administrators and maintains accuracy of SIS information and file systems relative to staff/employee and system access. E
• Provides SIS new user training and ongoing all staff SIS training as may be needed and as directed by administrators. E
• Enters program developed courses and associated class listings according to program and schoolwide schedules. E
• Provides routine technical support to staff for quarterly online registration.
• Stays current on SIS vendor user new developments and features. E
• Ensures that SIS updates and/or changes made by vendor support attendance record keeping and reporting as required. E
• Receives SIS issues from staff and provides resolution assistance. E
• Reports user issues to the developer/vendor as needed and communicates with developer/vendor to help resolve user issues. E
• As requested by administrator provides attendance and student records verifications. E
• Sends out administrator messaging regarding critical and emergency notification alerts to all student and/or staff. E
• Performs related duties as assigned by administrator. E

DESIRABLE QUALIFICATIONS

Training and Experience: A combination of training and experience equivalent to two years experience in technology information systems customer support.

Knowledge of:

• SIS database operations
• Rules and regulations relating to state attendance reporting
• Standard business practices and equipment

Skills in:

• Establishing priorities of data entry operation
• Diagnosing and analyzing SIS user issues in order to recommend and/or assist with vendor-prescribed courses of action
• Operating office equipment and peripherals (printers scanners etc.)
• Establishing and maintaining effective working relationships with all staff
• Good Customer Service
• Communicating effectively orally and in writing
• Meeting timelines and schedules

Ability to:

• Effectively use and operate a computer and related software
• Work independently with minimal direction

Licenses and Certificates:

A valid California drivers license

Physical Abilities:

Hear and speak to make presentations and exchange information in person and on the telephone; communicate so others will be able to clearly understand normal conversation; dexterity of hands and fingers to operate a computer keyboard and manipulate paper; see to read prepare documents and reports and to observe other personnel; sit or stand for extended periods of time; work at a desk conference table student classroom table or in meetings in various configurations; hear and understand speech at normal levels; kneel bend at the waist reach overhead above the shoulders and horizontally; lift objects weighing up to 25 pounds.

CST Salary Range: 477

Required Experience:

IC