Team Lead – Digital Solutions Sales – Government

Key Responsibilities

1. Strategic Business Development & Market Expansion

• Develop and execute regional public sector acquisition strategies aligned to the Banks digital and revenue growth objectives
• Identify and unlock high-value opportunities across MDAs State Governments LGAs and Parastatals
• Drive proactive market penetration into under-tapped segments (informal sector collections transport systems IGR platforms etc.)
• Build and maintain a strong pipeline of qualified opportunities with clear revenue potential.

2. Senior Stakeholder Engagement & Deal Origination

• Lead engagement with high-level government stakeholders (Commissioners Permanent Secretaries DGs Heads of Agencies)
• Build trusted relationships that position the Bank as a strategic partner not just a service provider
• Lead negotiations and influence decision-making to secure mandates
• Represent the Bank in strategic meetings presentations and government forums

3. Solution Design Commercial Structuring & Execution

• Lead the structuring and deployment of tailored end-to-end digital solutions leveraging:
• ALATPay
• POS/APMS
• Virtual Accounts / Wallets
• NQR / Cards
• API/System Integrations
• Translate client needs into commercially viable solutions with clear revenue models
• Work closely with Digital Solutions Tech Product and Operations teams to ensure timely and effective deployment
• Ensure solutions deliver value in terms of revenue assurance transparency and efficiency for clients

4. Revenue Ownership & Performance Delivery

• Own and deliver key financial and non-financial KPIs:
• Collections Volume
• Income on Collections
• PBT Contribution
• New Mandates
• Drive post-implementation adoption and usage to ensure revenue realization
• Monitor performance of live mandates and implement strategies to optimize yield

5. Team Leadership & Capability Development

• Lead coach and manage Sales Officers to deliver on targets and execution timelines
• Assign territories/accounts and set clear performance expectations
• Build a disciplined execution-focused sales culture within the team.
• Provide ongoing coaching on stakeholder engagement solution selling and deal closure.

6. Pipeline Governance & Performance Management

• Own and manage the end-to-end sales pipeline from origination to closure
• Track opportunities using structured reporting (Status Timeline Value Probability)
• Ensure high pipeline conversion through disciplined follow-up and execution
• Provide accurate forecasts and performance reports to management

7. Cross-Functional Coordination & Internal Alignment

• Serve as the central coordination point between Business Product Tech Ops and Compliance teams
• Drive One Bank collaboration to ensure seamless delivery of solutions
• Escalate and resolve implementation bottlenecks promptly
• Ensure alignment of all stakeholders towards successful deal closure and execution

8. Client Relationship Management & Retention

• Maintain strong relationships with existing public sector clients
• Drive continuous engagement to deepen wallet share and expand use cases
• Identify and execute upsell and cross-sell opportunities across digital channels
• Ensure high client satisfaction and retention

9. Market Intelligence & Competitive Positioning

• Monitor market trends regulatory developments and competitor activities
• Provide insights to shape product development and go-to-market strategies Continuously refine the Banks value proposition for public sector clients

Key Requirements

• Education: Minimum of First Degree in Any Discipline. Additional Qualification will be an Added Advantage
• Strong experience in public sector business development government engagement or institutional banking
• Deep understanding of digital payment and collection ecosystems
• Proven track record in originating and closing high-value deals
• Strong commercial negotiation and stakeholder management skills
• Leadership capability with strong execution discipline and accountability
• Ability to operate effectively across strategy sales and execution